Godrej Properties — Denying compensation for late possession

Address:

Gandhinagar, Gujarat, 382481

The sales person Mr. Mukesh Mulani, did promised us to get the possession of Eden O 802 Flat in March 2015 while we visited him in Godrej Property Office during December 2014. It was clearly informed to him for the purpose of possession since we wanted to start the home loan and save our rent that we pay. The Flat was ready by then, we visited that personally along with Mukesh.

In spite of being aware that it won't be possible to handover the flat it was not informed to us that time.
We paid 9 Lac amount on the very next day as booking which they confirmed again to get us possessed by March 2015.
Later, Till August 2016 no document related to possession nor the possession was provided to us. We got Agreement generated in August 2015, which had a date of June 2015 as possession date, so if that was the case this was never informed to us prior. It was a total forgery.

At the end we got the possession in January end 2016, that too because we were continously behind their sales executive Mr. Dhaval Dave, who have been in communication with us and was bit cooperative but then always lied when we asked for possession date.

Later Mr. Dhaval and Mukesh too verbally agreed that we were too much disturbed in what we were needed and there was mental agony plus false commitments from Godrej Properties. They communicated with us that they have passed our query of compensation to higher management wherein we demanded a free parking slot.

Even in parking slot they lied while booking. They told the inner premises areas of entire Eden building where loan would be there is free parking area but then when we started living there we saw they have they have been allocated and when we asked they said the charges are 90k.

They only informed us earlier about one parking only that was underground and the charges for that was 2lac, we do have their pricing quotation that they provided as hard copy. They never informed us about 90k parking area.

We demand a compensation for the loss we had. The loss due to late possession, the higher rent I had to pay, the loss of saving in Home loan, the mental agony, the number of calls we had to make, the loss of petrol for traveling 12 x 2 kms every weekends.