[Resolved]  Godrej Refrigerator — Double door godrej refrigerator eon 405 ltr

Address:Chandigarh, Punjab, 160047

I purchased a double door godrej refrigerator eon 405 ltr from your chandigarh exclussive godrej brand shop, sector 35, chandigarh on 22nd may, 2015.

From the day one, of the installation the refrigerator is not giving satisfactory performance. Time and again, your mechanic attended the fault. Even a team of senior officers from mumbai attended the complaint. The problem is inside 'fridge lights' (2 tubes). The refrigerator when it is on closed door position, very frequently it gives blue light on the display card (Installed on front door, which normally should not). For the last few days i am facing another trouble. When the door is in closed position for 7/8 hours (Over night), and the display card is not giving any light, the next day when the refrigerator is opened, first of all it does not open with light. Close the door again and open, the light begins.

My warranty period is going to be over by next week.

The company's after sales service shows poor performance.

Please do something and get the refrigerator either replace the same or properly rectify it. I mean to say, a refrigerator costing ra's.51000/- giving low performance. This gives bad name to the manufacturer. Please rectify the same urgently once for all. Today i have lodged a complaint over phone and my call q [protected].

S k roy
2349/2, sector 45-c,
Chandigarh
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Aug 6, 2021
Complaint marked as Resolved 
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Godrej Appliances — Fridge repair

Fridge compressor not working. Called many a times to customer care people, no one turned up. We are in deep trouble, all things are getting spoiled. Parents are patient, unable to do any thing.

Godrej Appliances — Defrost timer

I had been charged Rs.700 for a defrost timer plus Rs.300 as service charges. I want to know the MRP of the product that has been replaced. The details are as below. Company name:SONXIE Product: defrost timer Product id:07DEC11CB1

Dear S K Roy,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear savie,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Godrej Appliances — no cooling

for newely purchased of my 1.5 ton godrej ac I am been befooled by lucknou service center for not attenting my complaints / roude behavior. v.k.tiwari [protected]
Dear vinod k tiwari,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number.

Incase you have not yet registered your complaint; you can do the same by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear savie,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest

Regards,
Godrej Appliances Team.
Dear savie,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.
Dear Shyamal Roy2349,

Your complaint has been closed.

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.

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