[Resolved] Godrej Smart Care — Pathetic after sales service | |||
I wanted to bring to your notice that there is no proper service given to any of the products purchased by us. Several calls are made for the sales of the products but very bad after sales service. In the recent incident, my complaint for washing machine is not attended for more than 72 hrs after being promised that the complaint will be attended in 24 hrs. The service Engineer (Mr. Ajit Tiwari-[protected]) promised that he will attend the complaint by 10 am but came late to attend the complaint late. Complaint no-B[protected] Was this information helpful? | |||
Complaint marked as Resolved
Godrej Appliances customer support has been notified about the posted complaint. Verified Support Nov 23, 2015 Godrej Appliances Customer Care's response Dear Tressan, We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. | |||
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+91 22 6796 5959
+91 22 6796 1800
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Your complaint has been closed as on November 2015
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.