Goibibo — Fake promotional code

Address:

Bangalore, Karnataka

Dear sir /madam
I had booked one bus ticket from goibibo.com on feb 8 2014
My booking number is : gobus052d[protected]
Sorry to say but I was highly disappointed to know that such renowned travel website can too cheat the customer.
As per your discount code or promotional code what ever u call it, I too
typed the code to get the discount .my code was BUS115 .i tried getting
the code from online but din get the same.so I called up goibibo office to get the code and youw representative had provided this code.

When I entered the code while booking, it accepted and gave me a discount of rs 115.
Later I made the payment. Till then it show code accepted. The amount of the ticket was 1600.after discount it came to 1485.
But when I got the mail from your side it showed 1600.
My acc was too debited with same amount.
115 rupees dont matter much to me.what matters is that the commitmen what made from your side fake.
I have used other websites for the same like makemytrip.but such nothing nevet happend.
Sorry but this way you not only loose the customer but their faith too.
In today's world when service sector is booming, such a service is really not appropriate
Regards
Shubha