Goibibo — Not getting refund on cancellation of hotel bookings. | |||
We have two bookings, one for 2nd to 3rd October and other for next day having booking ids HTLMM699YK, HTLRU7A6NM. Need to cancel the bookings because we are not qualified as a family, a group of griends. While the hotel policy states "15 Days prior to check-in - full advance refund", Goibibo on other hand denying it. And then just one of our favourite booking destination gives us the worst nightmare, a wasted full weekend. Even it not transferable, we need a full refund as its still 17 days to go on the date of complain. You have the booking ids, so persons associated with the booking. You can contact us if there is any resolution expected. Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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