Goibibo — Ticket cancelled amount not refunded

Address:Tirunelveli, Tamil Nadu

GOBUSANDd[protected] With reference to the above booking ID I had booked a bus ticket from tirunelveli to chennai on 7th of aug thru Goibibo and got received a confirm ticket KPN travels with amount 650 INR paid. I had come to know at last minute 0630pm at bus stand travels KPN staff told me that the bus which I had booked was cancelled due to bus seats have not filled so I should go by other bus so that I had booked other bus & come chennai but as per Goibibo status shows that I had travelled on same bus & unable to get my refund back. I sent may mails & made many calls but none of Goibibo staff has responded to my issue. Hence pls take it up with them accordingly
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