[Resolved] Goibibo.com — Bus booking refund not even initiated after 14 days | |||||
I had booked a bus from chennai to banglore on 2nd december. the bus wos cancelled by the operator and i applied for the refund the next day. but the still now they havnt sent even a mail regarding the cancellation or refund and whenever i call them, they are giving silly excuses like they couldnt contact the operator hiding the fact that they were taking bookings for the same operator in these past 14 days. i want justice to be served at the earliest. booking id :GOBUS8e[protected] email id: [protected]@gmail.com mobile:[protected] chennai to banglore 2nd december Was this information helpful? | |||||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Dec 18, 2015 Ibibo Group / Goibibo Customer Care's response Hi John, Greetings from Goibibo.com!!! This is in regards to your Booking id - GOBUS8e[protected] Please note that we have already processed the refund and in next 5-7 working days the amount will be credited into your account. Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN [protected] [protected] [protected] capture 1200.00 SUCCESS [protected]:58:51 [protected]:58:51 NA [protected] [protected] [protected] refund 1200.00 success [protected]:00:11 [protected]:01:01 NA In case if you have any further query please feel free to write us. Thanks and Regards Gaurav Sharma Gocare Team | |||||
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