[Resolved]  Goibibo.com — fake commitments

Address:New Delhi, Delhi

PNR: S5B9MSBooked on Sat Nov 22 2014. from newdelhi to jaipur and back on 24th dec . I got this cancelled however ibibo told me my refund has been initiated and i will get my refund in 2-3 business days however i have not received any amount yet though it has been 3 weeks since the schedule date of departure and I am being told that spicejet is not in good shape and going under financial crisis so long delay also can be expected and I will only get my refund only when spice jet initiates the refund which I am not sure when this will happen . My question is if ibibo is aware of the crisis fact then why is that they are listing such a carrier on there website ..just to make good money...
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Faiz,

We apologize for this inconvenience.

Please share Goibibo's booking ID, we will check and advise you accordingly.

Kind Regards
Goibibo Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5114
    Pending
    0
    Resolved
    1766
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information