Here is an awesome example of fooling customers and running a scam. GoIbibo, I booked a ticket wrongly as due to app malfunctioning. Post that I immediately cancelled my ticket. Now see the calculation which they are giving me to take eway my whole money :
Booking Details:
Booking amount : 5351
Coupon Cashback : 254
total:5605
Cancellation Calculation :
Booking Id: NSGTCHJWN
Airline cancellation charges: INR 6036
Goibibo cancellation fee: INR 1000
Convenience Fee : INR 700
Refund Amount: INR 0.0
Now atleast I am not able to understand this policy of charging more on cancellation. They looted my all money of 5351 with this awesome scam.
Regards,
Vijayendra Singh
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