Goibibo.com — Hotel not as it was shown on the website

Address:

Bangalore, Karnataka

The hotel was not at all as how it was in the pics on their website. On the website it said it was a 3 star hotel, and picture of the hotel showed that it was a great star hotel. When I went there the hotel wasn't even painted. There was a very bad smell and it was a very low class cheap hotel. The hotels name is "blue chip korai s inn" in Koramangala, Bangalore. If anyone is staying in Bangalore they can just go to the hotel and see how the real hotel looks like and then compare it with the goibibo website description. When I called the website they said they were sorry and asked me to adjust coz they can't refund the amount! And they said that they were "NOT RESPONSIBLE" for the wrong information provided by the hotel on their website.! When I placed a negative review, revealing about the hotel and the goibibo's customer response they just removed the review! And to my shock they added 4 reviews about how beautiful the hotel is! This is the level to which the goibibo goes to protect the hotels which pay them a hefty commission.