Goibibo.com, Jet Airways — Not travelled but ticket refund or cancellation not made

Address:

Bangalore, Karnataka

Dear Sir/ Madam
I am a Central Government Employee, working in PG Institute, namely, National Institute o[censored]nani Medicine, Kottigepalya, Magadi Main Road, Bangalore-560091 (KA).
My wife (Mrs. Aqeela Perveen) and my daughter (Aliza Ansari) planned to travel from Bangalore to Varanasi yesterday i.e.[protected]Sunday), with below mentioned details:

Passenger's Name Status Ticket No.
1. Mrs Aqeela Perveen Confirmed - 589-[protected]
2. Miss Aliza Ansari Confirmed - 589-[protected]

Date Time From To Flight No. Airline PNR No
15JUN 07:00 BANGALORE NEW DELHI 9W810 JET AIRWAYS NDCTFY
15JUN 10:50 NEW DELHI VARANASI 9W2423 JET AIRWAYS NDCTFY
due to some cause they do not travelled, and returned back.
I am attaching the same ticket made by goibibo.com.
Please do the needful otherwise I will be in grate financial loss (22374/=).

Yours
Dr. Abdul Haseeb Ansari,
National Institute o[censored]nani Medicine,
Kottigepalya, Magadi Main Road,
Bangalore-560091 (KA).
Mob.No. [protected]
E-mail. [protected]@rediffmail.com