Goibibo.com — Money refund against booking.

Address:

Bangalore, Karnataka

On 7th June I booked online ticket FROM HALDWANI TO DELHI through you website. The Travel Agent name is KINGS HOLIDAY TOURS. Booking ID is GOBUSMOBf[protected] and PNR No. is EYSY446 (3 Seats). The boarding time was 10:30 at HOTEL OK (as mentioned in your msg) I reached there around 9.30pm but bus doesn't arrived till 1:00 am. During this period I was in contact with the travel agent. He gave me the bus number which arrived around 1.00am on the bus stand but did not stopped. After that I called to travel agent several time but he did not picked the phone. Due to irresponsibility of travel agent I could not catch the bust and spend all the night on the Bus stand with my family. Request you to take the action against the agent and refund my money.