Goibibo.com — Not Recieved Benefit

Address:Indore, Madhya Pradesh

Dear Sir, I have the honor to say that looking into Goibibo reputation, I committed a booking of Hotel – Amaltash (Pachmani) E Ticket No. HTLN8FCG3R with the use of offer GOCASH80. Paid Rs.5000 + 1000 Goibibo offer money. As a regular traveler I was happy to know that Goibibo is a very good online site to book a hotel, bus or flight. But my dream was broken when I called to customer executive to confirm my booking & offer. Call center executive told me that – Your booking is confirmed but Promo code is not reflecting, he suggest me to do re-login. I have done the same, but Gocash money is not reflecting. Again I called to customer care executive. But the matter was not solved. In the very next morning I again called to customer care she told me to write mail. Sir as a true customer ensuring you that I had used the Promo code – GOCASH80 & checked twice before entering into payment mode. My request is to please help me to solve this issue. This is my first experience with the Goibibo, hope we will make a good relationship. If you will solve this issue immediately, I will share this true story to my Friends, Family members on social media like – whats app & facebook. Looking for your quick response. Ram Vijaywargiya [protected]
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5114
    Pending
    0
    Resolved
    1765
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information