Goibibo.com — Partial Refund | |||
Ref No./ Booking Id-AMD7UAYMR Goibibo.com has the worst customer service. I had booked JP-BKK-JP ticket from goibibo.com. I had given the request for refund of partial ticket.Since than two month had passed i am not getting no response from the company.There is no contact no or email id where we can contact them.Only i receive the message that your refund is under processThis is really very pathetic and worst part of the company.I had given all the documents they required for refund.But i am not getting any response. Beware of this fraud... Virendra Shrimal-[protected], [protected] E-mail-shrimal.[protected]@gmail.com Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
As per your commitment you told us that you will revert back till thursday.But today is Friday and no response from your side.Really worst and shame on your side.Your commitment is failed.
Hi Amit,
Greetings from Goibibo.com!!!
We deeply regret for the inconvenience caused to you and would like to inform you that we are still working on the noted issue on higher priority and would like to request you kindly provide us some more time till Tuesday eod, as we are waiting for the response of airline, so accordingly we will check and revert.
Thanks and Regards
Goibibo Team
Greetings from Goibibo.com!!!
We deeply regret for the inconvenience caused to you and would like to inform you that we are still working on the noted issue on higher priority and would like to request you kindly provide us some more time till Tuesday eod, as we are waiting for the response of airline, so accordingly we will check and revert.
Thanks and Regards
Goibibo Team
Today is Saturday and your commitment was to revert back till Tuesday.Your commitment again failed.You are not giving or having any proper answer.This is really worst to worst.The answer i received is always 1.We deeply regret the inconvinience caused to you, 2.Your refund is under processs, 3.Waiting for response from Airlines.Really Shame...Shame...Shame.on your company.Customers please...please...stay from this fraud company.
Hi Amit,
Greetings from Goibibo.com!!!
We regret that the reply has got delayed from our end than the stipulated time frame. However, this is not a usual practice and we are still working on the noted issue.We would like to inform as the reply is pending from the airline side and we are chasing them too. Please be assured of resolving the issue at the earliest and would like to request you kindly allow us some more time till next Wednesday eod.
Once again, we sincerely apologize for the inconvenience caused to you and highly appreciate your patience.
Thanks and Regards
Goibibo Team
Greetings from Goibibo.com!!!
We regret that the reply has got delayed from our end than the stipulated time frame. However, this is not a usual practice and we are still working on the noted issue.We would like to inform as the reply is pending from the airline side and we are chasing them too. Please be assured of resolving the issue at the earliest and would like to request you kindly allow us some more time till next Wednesday eod.
Once again, we sincerely apologize for the inconvenience caused to you and highly appreciate your patience.
Thanks and Regards
Goibibo Team
No refund on cancellation
I have booked a hotel via GoIbibo of checkin date 13th june. Booking id - HTL59QGLEWAs per the cancellation policy they providing full refund on cacellation before 2 pm on 12th. But when I cancelled the hotel on 11th june . They said hotel booking is totally not refundable. They are not providing any refund. Kindly see to it
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Greetings from Goibibo.com!!!
We deeply regret for the inconvenience caused to you and would like to request you kindly allow us some time till Thursday eod, so that we will check and revert accordingly.
Thanks and Regards
Goibibo Team