[Resolved]  Goibibo.com — Refund amount is not credited

Address:

Hyderabad, Andhra Pradesh

Good evening Sir/Madam, I had booked a ticket on 04th Aug 2014 (approximately 11 PM) and later on it was canceled by me. But till now the amount is not credited to my account.I called so many times to the customer care executives of GOIBIBO, but all the time they are saying within 24 hours your amount will be appeared in your account. I have attached the full proof of this conversation.Please kindly go through the attachment and try to solve this problem. It is already 16 days. The customer care executives are not able to solve this problem till now. So there is no alternative for me without informing you. Below the screenshot was sent by the Customer care executive.In that screenshot it is clear that the amount is not refunded. So please it is a humble request, Please solve this so that i will be grateful to you. Thank you. M Sabyasachi [protected]