Goibibo.com — Refund form Goibibo

Address:

New Delhi, Delhi

Please refer to my Booking N0 GOPKG[protected] (Ravish kapoor) we had booked a flight & hotel Rs 14, 153 dt 28/02/2015 from credit card & it did not get confirmed booking so we were told that refund will take 5 days as on 28/2/15 I had booked from credit my card as till date no refund received as I try to reach customer care both call cannot reach & email I request I send on 24x7 express so many times flight catogery they say you call contact flight & hotel catogery which is not there on web site . There is no system that to contact customer care & get call back from customer care also it strange system that customer is being harassed with no information kindly urgently look into the matter or we would not like to take legal help. there refund policy is bad no tracking system to contact them .to get refund thanks for your support, regards Ravish kapoor Moble :[protected]