[Resolved]  Goibibo.com — Refund Not Processed even after 20 days.

Address:

Pune, Maharashtra

I had booked bus ticket using my registered id [protected]@gmail.com on 16th Dec. and cancelled the same on 19th Dec. they have not refunded me the amount till date, today is 07th Jan 15. Whenever i call them I just get one small reply "Sir, there was technical Problem, your claim will be processed in next 5 - 7 days". I think these guys are fooling us, i am about to raise a complaint against them in Consumer Court, and will look that i will charge Heavily Penalty to these guys for the Inconvenience to me in chasing for the refund Continously. There customer care agents are also very rude on Call, extremly dissatisfied with the kind of Service they are providing, Should Close down the company if they are capable of Running it with full force instead of fooling their customers.