Goibibo.com — Refund of a failed transaction | |||
I booked a room from Goibibo.com on 19th September and the app froze after my transaction . My money was debited but booking was not done. The app did not show any booking id and I didn't even get a mail about my booking. Now they are saying they can't refund as the room already booked. How can they book a room for me without giving me any information? Even the customer service executive started shouting between the discussion. Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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