Goibibo.com — refund of money and bad service | |
i booked 2 tickets in an AC bus through goibibo.com on 16th of may 2015.on reaching the boarding point IT was a NON AC bus.on talking to the customer care of the company they assured me a refund of Rs.200 within 15 days but i havent recieved it yet.i again brought it to the notice of company about the refund a week before and they assured me refund in 5 days..and even today on enquiry it says AMOUNT WILL BE REFUNDED IN YOUR ACCOUNT WITHIN 7 DAYS FROM THE DATE OF REFUND, that simply means they have not even initiated the refund process
Was this information helpful? | |
|
customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
But when I'sent an email, I received bounce email like below.
Dear Chandrashekar,
Greetings from Capital First!
Further to the telephonic discussion, we request you to
share payment receipt for the EMI paid by you in cash.
Looking forward for you co-operation.
Regards,
Kalpesh Rana
Customer Service
**************Bounce Email (I replaced my EMail ID with my Email ID text)********************************************
vidya.[protected]@capfirst.com
The recipient's mailbox is full and can't accept messages
now. Please try resending this message later, or contact the recipient
directly.
(FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=CFLMUMMBX01/cn=Microsoft
System Attendant. 16.55847:B9000000, 17.43559:0000000020010000000000000000000000000000,
255.23226:00000000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:00000000,
4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000,
0.22086:0F010480, 0.25876:0F010480, 4.7588:0F010480, 0.25840:03001D30,
4.6564:0F010480, 0.56333:0F010480, 4.6372:05000780, 0.24916:40009680,
4.6276:05000780, 4.5721:DD040000, 4.6489:DD040000, 0.34743:0F010480,
4.2199:DD040000, 0.56415:03009510, 4.48223:DD040000, 4.17097:DD040000,
4.8620:DD040000, 255.1750:0F010480, 0.26849:0F010480, 255.21817:DD040000,
0.26297:EC030000, 4.16585:DD040000, 0.32441:0F010480, 4.1706:DD040000,
0.24761:00000000, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000 ##
Original message headers:
Received: from mail1.capfirst.com (172.16.10.26) by
CFLMUMCASHUB02.kiac.in
(10.4.1.88) with
Microsoft SMTP Server id 14.2.318.4; Fri, 10 Jul 2015
11:24:24 +0530
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: Ao0BAFVdn1VBNjNMnGdsb2JhbADKYwICARMBAQEBARwJ
X-IPAS-Result: Ao0BAFVdn1VBNjNMnGdsb2JhbADKYwICARMBAQEBARwJ
X-IronPort-AV: E=Sophos;i="5.15, 445, [protected]";
d="pdf'?jpg'145?scan'145, 208, 217, 145";a="17226907"
Received: from snt004-omc3s39.hotmail.com
([65.54.51.76]) by
mail1.capfirst.com
with ESMTP; 10 Jul 2015 11:24:09 +0530
Received: from SNT152-W18 ([65.55.90.135]) by
SNT004-OMC3S39.hotmail.com over
TLS secured channel
with Microsoft SMTPSVC(7.5.7601.23008);
Thu, 9 Jul 2015
22:54:05 -0700
X-TMN: [PHDuiNUrhxQkpjXtppW3bqvvtH/Hzd0pWJUoPoIM5tg=]
X-Originating-Email: [my Email ID]
Message-ID:
<[protected]@phx.gbl>
Return-Path: chandrashekar.[protected]@hotmail.com
Content-Type: multipart/mixed;
boundary="_7223624a-92d9-4050-afa3-547aad9287b7_"
Reply-To: <my Email ID>
From: Chandrashekar Atmakur <my Email ID>
To: contactus <[protected]@capfirst.com>
Subject: RE: Consumer Loan
- CL498246
Date: Fri, 10 Jul 2015 11:24:05 +0530
Importance: Normal
In-Reply-To:
<[protected]@CFLMUMMBX01.kiac.in>
References:
<[protected]@CFLMUMMBX01.kiac.in>
MIME-Version: 1.0
X-OriginalArrivalTime: 10 Jul 2015 05:54:05.0386 (UTC)
FILETIME=[D472A2A0:01D0BAD4]
X-Auto-Response-Suppress: DR, OOF, AutoReply
********************************************************************************...⇄