Goibibo.com — TICKET CANCIAL BUT NOT REFUND MONAY | |||
I am, DINESH SWAIKA, booked a BUS ticket from MUMBAI TO GOA using goibibo.com and booking id GOBUS986fe[protected]. ticket booking date is 23/12/2014 and i change to plan not go to goa so ticket cancial on 24 dec 2014 in10:00 am ticket booking Status is Refunded but amount not credit on my bank a/c Please look into it. Operator [protected]. ticket date - 4th dec 2014. and custmer name -Mr. ALEKSEL LAPSHIN AND miss.TATINA PESHUK. Complaint comments Read comments Was this information helpful? | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
This is in reference to above query.
We request you to the cancellation policy mentioned on you bus E ticket, as per this the cancellation charges to be levied on you booking is INR 2100.00, which is equal to the booking amount
Below are the details taken from your E ticket, for you reference.
Passenger name
Mr Aleksei Lapshin
Miss Tatina Peshuk
Ticket #
TYR[protected]
Seat number(s)
A, B
PNR #
[protected]
Boarding
Wed, 24 December 2014 7:10 PM
Mumbai Central (E)-National Travels/Opp. RBI
[protected]/12
Opp. RBI/Maratha Mandir Cinema
NA
Cancellation Policy
Time Before Departure Cancellation Charges
After 07:00 PM on Dec 23 Rs. 2100
Till 07:00 PM on Dec 23 Rs. 210
We would like to inform you that there are no refund due against this booking.
Do let us know for any further clarification.
Kind Regards
Goibibo Team