[Resolved] Goibibo.com — Worst Service by GOIBIBO | |||
Hello, Recently i have booked tickets from a particular source and to destination. When the day came driver called me and informed that the bus is on the way. so we are waiting at the pickup point. Finally after 40 mins i called driver and got to know that bus was already left the place. Got an update from driver that Source is from guntur district and is not from krishna district. Reached nearly 25-30 times to goibibo team for any update on refund as i was not availed the transport. At the same time i had booked 3 tickets from same morning star travels dealer directly when i was on road with my family.Wanted to escalate on this on higher level. Dont know how many people were suffering with this kind of service. Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Feb 13, 2015 Ibibo Group / Goibibo Customer Care's response Dear Mr Kasyap, We apologize for the delay in response, we request you to allow us some more time so that we can raise this with the respective operator and sort this for you accordingly. Kind Regards Goibibo Team | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
We apologize for the inconvenience caused to you.
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Goibibo Team