Gojavas — Courier returned without contacting me

shubhsam786

from Delhi, Delhi

Address:	Siwan, Bihar, 841226
Website:	Gojavas

I have to receive 2 couriour from gojavas, but without contacting me my both couriours was returned by the courior company with reason address not complete. My detail address and mob num also mentioned, but there is no confirmation or any call from courier and they return my couriour. I request you, kindly go through this and please take any action, bcoz its not the 1st time, same problem faced by me many times.
Courier detail- docket num UNISDDSC2613507

And 2nd tracking num is UNIPLDC115272

Request you pls take necessary action.
Thanks

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Gojavas Courier customer support has been notified about the posted complaint.

Feb 28, 2017

Updated by shubhsam786 Please check the msg that i got

Feb 28, 2017

Updated by shubhsam786 Please check the msg that i got

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Comments

shubhsam786

from Delhi, Delhi

Please take action, becouse the courier company always do like this, many times they called us and ask to collect parcel from their office. If we go to the ofc and collect the parcel so what is the need of this service and why the charged for this. Please go through this

Gojavas Courier Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer,

We've reviewed your concern and would like to thank you for bringing this up to us. We've escalated it to the concerned team to look into and find out what went wrong. Team are on it and we shall definitely ensure such instances are curbed for future. Apologies for the inconvenience you've been through.

Regards,
Team gojavas