[Resolved]  Gojavas — I haven't received my shipment

Address:560078
Website:GoJavas.com

Dear respective sir/madam,
I m. Naveen kumar has ordered a something, and it's current status shows "in scan done at bangalore airport" on 22.05.16. But still i haven't received my package not the delivery was attempted. I am really disappointed and i have contacted gojavas many times through email but they kept on saying don't worry, i will look after and u will receive the shipment as early as possible but till now i haven't received. They kept on saying the same and i received an sms saying delay in sorting out. Please delivery me as soon as possible, as this is the first order. Hope u do and don't make me feel bad about ur service. I request u to delivery my package tomorrow 27.5.16 or on 28.5.16. As i need it urgently. I order this through snapdeal. My tracking no unisdlac1525779
Was this information helpful?
No (0)
Yes (0)
May 27, 2016
Complaint marked as Resolved 
Actually I first email them, and they said they that the order will delivery by 25-5-16, but on 25th I didn't receive as 26th is the last date I waited and by 3 pm I got to know that the item won't be delivery on that day.So I registered a complaint, here.As I registered within 1 hr I got response, and by today(27.5.16)I received.So I recommend If u order haven't be delivery after the delivery date.register a complaint here, u get quicker response. THANK U FOR CONSUMER COMPLAINTS AND FOR GOJAVA
Gojavas Courier customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

As per the confirmation from the team, the order has been delivered. Please feel free to contact us at [protected]@gojavas.com if you need any further assistance from us, we'd be glad to help.

Regards,
Team gojavas
Dear Customer,

We apologize for inconvenience caused to you. We're escalating your issue to the concerned team to check and shall ensure your order gets delivered to you at the earliest.

Regards,
Team gojavas
WILL I GET my Order by tomorrow
Dear Naveen Kumar.M.,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
I got my package today after registering a complaint.
Sorry if I Have troubled u
Dear Naveen Kumar.M.,

Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gojavas Courier
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    172
    Pending
    39
    Resolved
    79
    Gojavas Courier Phone
    +91 12 4440 5730
    Gojavas Courier Address
    C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
    View all Gojavas Courier contact information