[Resolved] Gojavas — No Delivery | |||
I ordered a product from Snapdeal. It was scheduled to be delivered on 21st April, 2015 by the courier company GO JAVAS. I got a message in the morning that product has been arrived at the local branch and will be delivered the same day. End of the day I get a message that they were unable to deliver the product. I called the service center and asked the reason which was that I was not available. Though I had been waiting for the courier throughout the day, I didn't even got a call from them. Very poor service from Go Javas. Was this information helpful? | |||
Complaint marked as Resolved
Gojavas Courier customer support has been notified about the posted complaint. Verified Support Apr 23, 2015 Gojavas Courier Customer Care's response Dear Ayaan,
Apologies for the experience you had. Would request you to share your order details with us at [protected]@gojavas.com so that our care team can get in touch with you and get it sorted for you ASAP!
Regards,
Team Gojavas
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+91 12 4440 5730
C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team