[Resolved] Gojavas — Shut down your Service | |||
Hello Sir, I would not hesitate to say that GO JAVAS is the worst courier service. I sent a reverse pickup courier to the Wearyourshine (P C Jewellers) Karol Bagh New Delhi with Doc No. P100001. Your person came to my doorstep to pick the item on 25/03/2015 and gave receipt for the same. (also received a SMS "Hi! PC Jeweller Order ending with 01422 has been picked up by GoJaVAS") When I enquired with local GO JAVAS they say item has been delivered to the Wearyourshine PC Jewellers. (PC Jeweller Order No. is[protected]. When I call your national helpline number you say this tracking number doesn't exist. I also received call from the PC Jewellers that they have not received the item. Due to your this negligence I have not received money from PC Jewellers. I have called you several times but you don't know what to do. I am warning you last time reply to me with delivery information or I will be forced to follow legal route due to repeated negligence and insult by GO JAVAS. If you don't know how to serve shut down your service. Yours Sincerely, Pallav Mob: [protected] Was this information helpful? | |||
Complaint marked as Resolved
Gojavas Courier customer support has been notified about the posted complaint. Verified Support Apr 01, 2015 Gojavas Courier Customer Care's response Dear Pallav,
Having read your complaint, we have picked up your issue with the core-team.Expect a call from our Care Team soon as we investigate your case. Heartfelt apologies to you for all the trouble you faced. You can also write to us on social.[protected]@gojavas.com for further communications.
Regards
Team Gojavas
Aug 12, 2015 WearYourShine Customer Support's response Hi Pallav,
We understand that there was a delay in your reverse pick up process.Your refund has been processed from our end on 9th April 2015 and should have reflected in your bank A/c.
Sorry for the inconvenience caused.
Please feel free to get in touch in case you need any assistance. You could call us on[protected], or send an email at [protected]@wearyourshine.com
Best Regards,
Team WearYourShine.com
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 2 Comments | |||
Comments
Hi Pallav,
We understand that there was a delay in your reverse pick up process.Your refund has been processed from our end on 9th April 2015 and should have reflected in your bank A/c.
Sorry for the inconvenience caused.
Please feel free to get in touch in case you need any assistance. You could call us on[protected], or send an email at [protected]@wearyourshine.com
Best Regards,
Team WearYourShine.com
We understand that there was a delay in your reverse pick up process.Your refund has been processed from our end on 9th April 2015 and should have reflected in your bank A/c.
Sorry for the inconvenience caused.
Please feel free to get in touch in case you need any assistance. You could call us on[protected], or send an email at [protected]@wearyourshine.com
Best Regards,
Team WearYourShine.com
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+91 12 4440 5730
C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
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We understand that there was a delay in your reverse pick up process.Your refund has been processed from our end on 9th April 2015 and should have reflected in your bank A/c.
Sorry for the inconvenience caused.
Please feel free to get in touch in case you need any assistance. You could call us on[protected], or send an email at [protected]@wearyourshine.com
Best Regards,
Team WearYourShine.com