Gorb — Rude customer care , unethical behaviour and fake promises.

Address:	Mumbai City, Maharashtra
Website:	Gorb

I do stay at royalpalms, goregaon east, mumbai.
I placed my order around 4.30 pm paying them online and there was no slot before 8 pm was available. I placed my order. I didn't get any delivery even after 8.45 pm. I called customer care and they tell me i should have selected marol as my delivery store than jogeshawari (Firstly there is no such option to select, it happens through server. Secondly why should one choose marol when he stays at goregaon). And then my call was disconnected.
I called them again. This time it was told to me that my order is on my way and it will reach in 15 mins. I call them again and it is being told to me after half an hour that it wont be possible for them to deliver it.
And then i have to sleep empty stomach facing rude and unethical behavior from all these uneducated executives. When asked to them if i can talk to manager, it is being told to me that manager leaves by 8 pm.
It is kind of harassment when you pay them online and you get something like this in return.
Strict actions should be taken against them.

Order id : inmum[protected]