[Resolved]  Bharat Gas Distributor I.e Maitree Gas — Refusal to return my two cylinders

Address:

Khordha, Odisha

Dear Sir

I am a customer of Bharat Gas. My customer number is 15367. My distributor is MAITREE GAS . On my return to Odisha after a long time I found my consumer no. blocked by distributor without any information.
I am aged 62yr old man need to transfer my connection from MAITREE GAS distributor to a distributor in Bolagarh which is near to our locality.
When I consulted the MAITREE GAS manager on this matter , he told me to first surrender my two cylinders and write a surrender application as my account was blocked due to zero refills. And then they will transfer my gas connection to Bolagarh.According to manager instruction I did the same but its the 6th time the officer threatened and returned me empty handed by saying I will never get my two cylinders back ,will get only Rs.1400 in return.
He also told that he would have no alternative other than to close my consumer a/c. Kindly allow me to know whether customer can express his grievances to the authority and for that reason the dealer will close the customer relationship ?
It is requested to kindly look in to the matter and order them to return my two cylinders and transfer my gas connection to Bolagarh.

Thanking You,
Shaikh Manjur Hossain
At: Dalai Sahi
Po: Manikagoda
Dist: Khordha
PS:Bolagarh
Pin: 752067
Mobile No. : [protected]
Dated 14.02.2013