[Resolved]  NSDL — Reissue of I-Pin

Address:Shravasti, Uttar Pradesh

Dear Sir,
I am ashok singh gusain worked at Sashastra Seema Bal , Govt. of India ( MHA) and My PRAN NO. is[protected] . I want to Reissue of I-Pin ( Password ) which have been blocked from same reasons. So, Please Reissued me a new I-Pin for login . My Mob. no. [protected] and email Id :- [protected]@gmail.com.


I highly thankful to you for this kind of act.

Your faithfully,

No.[protected] HC/Tele Ashok Singh Gusain
S/o Sh. Madan Singh Gusain 8th bn , SSB , Bhinga (U.P)
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

This has reference to your trail mail for providing new password.

We would like to inform you that if you have forgot the password (I-PIN), you can reset the same by using 'Forgot password' link. After clicking the 'Forgot password' link you need to answer the secret question which you had set at the time of first log-in. The system will prompt you to reset the password (I-PIN) by entering the new password and confirming the password by re-entering the same. However, if you are unable to change the password with this option you need to request for re-issue of password.

To reissue the password (IPIN), you need to submit the Subscriber details Change Request Form (S2 Form) with written application to your respective PAO (Pay and Account Office) through DDO (Drawing and Disbursing Officer). PAO has to retain the change request form and shall not forward to CRA.

You can download the ‘S2 Form’ (Subscriber Details Change request form) from our website www.npscra.nsdl.co.in.


Thanks & Regards,
Subscriber Care Group
CRA

Note:
We would like to inform you that CRA has developed a Central Grievance Management System (CGMS) wherein the entities can raise their grievances against CRA or any other entities in NPS. You can access the CRA website ‘www.cra-nsdl.com’ and use the I-Pin allotted at the time of registration in order to log your grievances. After successful logging of the grievance, a token number will be generated by the system with the help of which you can track the status of your grievance on CRA website. The grievances logged in CGMS will be centrally monitored by a dedicated team “Subscriber Care Group” (SCG) at NSDL-CRA so as to ensure that the grievances are resolved in a smooth and efficient manner. Also in case of queries you may reach us on our contact no.[protected] or toll free number[protected]using your TPIN).

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