[Resolved]  Vodafone — Balance deduction from number (West bengal)

I am a vodafone user from West bengal Kolkata. My number is [protected]. I had nearly Rs.130-140.00 balance till 26th December 2014. Suddenly Rs.99 was deducted from my phone. I contacted vodafone care and appellate. They are saying something DNLD-DWAP_DLS0099_PPU_KIN00587001 downloaded from my number. This is completely wrong information. I am the only user of my phone and I have made no such download from my number. Even I dont know what is this.
I have data (3G) balance in my phone also. So there is no change of something related to mobile data.
Please help me to get solution of this. I have faced the same kind kind of balance deduction earlier also.
Best regards
Dr. Sandip Majumdar