[Resolved]  Reliance — Wrong scheme credited on recharge of rs;105. . In. . . Reliancre cdma prepaid recharge

Address:Surat, Gujarat

Sir, i recharged for rs;105...to get 105 rs...core..balance..+.105...free...minutes...as...i..recharged...last...three...... as...i finds...in the balance msg...which..shows...the...running...scheme...by...Reliance..company. unfortunately...after...rechrge...of...rs;105...on...30=05=2015...at..12=35pm...... , got...the...msg...that..."RCH RS;105 DONE 105 LOC ND STD ONNET, 105 LOC ND STD OFFNET, 105 LOC ND STD SMS, 105 MB DATA CREDITED, VALIDITY 28 DAYS "... after receiving this msg i contacted customer care where i talked with GEETA at;2=13 pm...who told me scheme is changed... so i again diallled *225...for...balance...cheking...n...scheme...at 02;21..pm...i got the msg...with, ..balance...n...showing...the...running...scheme..."105eq 105 full TT nd 105 local min free 7 day."... the...scheme...for...which...i...recharged...were...not...given...as...i...need.... i...was...given...other...scheme...!!! which...is...not...needfull...for...me... as...you...can...understand...my...requirement... hence, , , , i, , , reqest...you...to...please...chek...out...that...what...is...going...wrong...wit... please...kindly...rectify...the...mistale...and...reward...me...the...balance... please...do...not...reply...that...you...have...forwarded...the...same...to...th... my...earlier...complaint...is...also...not...justified...!!! kindly...do...the...needfulll...for...the...the..same...and...give...me...the...... thanking...you...much
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Oct 25, 2016
Complaint marked as Resolved 
Verified Support
May 31, 2015
Reliance Communications Customer Care's response
Dear Shoaeb,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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