Great Eastern Appliances — Led tv not delivered

Address:	Hooghly, West Bengal, 712101
Website:	www.greateastern.in

I have purchased a philips 32pfl5039 led set on 14/08/2016 from your chinsurah (Khadinamore) great eastern branch, kolkata-712101.

My invoice no is : 16/sa/1617/08385. As per the bill my order delivery date is on 14/08/2016.

Till date (17th august) they did not delivered the product. I have called suman[protected] several times inn past 2 days.

Every day they told the product will reach with in the day or the product is already dispatched from the godown.

They told me the same story every day with confidence. I don't understand what actually happens behind the seen.

Please look into the matter, and suggest me what should i do.

If you can not deliver the product by today 6:00 pm ist, please refund my money paid against the product.

Thanks,
Rakesh