Great Eastern Trading Co — No delivery and delivered a damaged goods

Address:

Kolkata, West Bengal

Bill / invoice no RD/SA /1516/03838 Invoice Date 05/08/2015 Samsung CE 1041 DFB -1 / 28 litre conv. MWO Paid the total amount on 5 th August, called [protected] . Gone to the shop again on 13 th . Manager Somenath and ISD Siboram promised to sent it by yesterday, but no delivery. A dedicated Greast Eastern Customer, mainly of Dalhousie, tried to remain your customer only, shifting to on line trading for making my new premises ready with electronics gadgets. Presently ordered Lg 6 kg front load, 2 geysers, 2 TV and soon will go for ACs for all the 3 rooms. Took Samsung 415 L refrigerator at a price of 45000 from the Rajdanga Great Eastern, but delivered with Dent . Told they will exchange by last Tuesday, no exchange till yesterday. Hope you have changed your customer care to who cares ( customer ) policy and we have to suffer after full payment . it is becoming an health issue to go to your shop regularly, argue and wait thro'out the evening for a call from your company. Please cancel the order and give me the money back . Regards