Great Eastern Trading Company, Kanchrapara — Misleading $ Fraud

Address:

North 24 Parganas, West Bengal

From : Tapan Kumar seth 61/2, Mitra Para Road P.O. Naihati Dist. North 24 Parganas West Bengal : Pin.743165 Mo.[protected]/ [protected] To The Manager Customer Care, GREAT EASTERN TRADING CO. 20, Old Court House Street Kolkata - 700001 [protected]@yahoo.in Sub.: !0 years Warranty Card Issue of: Ref.: 1) Refrigarator Dc Electrolux EN225 Purchased from 23/B, Bugstation Road, Halisahar, Kanchrapara, 24 Pgs.(N) 20 Invoic No.18/SA/1516/08581 Dated[protected] Sir, I bought one Eletrolux Refrigarator as ref. above, where a striker on Electrolux Refrigarator was displayed that 10 years Warranty on the Compressor Promises a worry free performance for 10 years which attracted me .. On enquirre it was confirmed and assured by Mr. Ashoke Bhownick Contact No.[protected] for 10 years warranty on compressor. It was delivered in time with packed & sealed condition but I was astronished to see that the warranty was written as 5 years. I have contacted with the customer care Electrolux who refused to extend the warranty from 5 years to 10 years, then I have contacted with the Manager Great Eastern Trading, Kanchrapara who assured me that he will bring written warranty of 10 years from the Company and hand over to me in no time but he is now lingering and continuing days after days.. In this circumtances it is requested to issue me one warranty card for 10 years otherwise take back this refrigator and refund my full money to avoid any legal action. Thanking you, Dated: 29.08.2015 Yours faithfully, Tapan Kr. seth Copy to: 1) [protected]@gmail.com 2 electrolux.[protected]@pemail.in