Great Eastern Trading — Service free installation

Address:Kolkata, West Bengal, 700148
Website:www.consumercomplaints.in/new_complaint

I bought a bajaj geyser for 6000 on 4th nov '15. The sales girl Moumita was a liar with poor customer commitment. The team repeatedly committed that it will take time till 7th nov to install it by Great Eastern guys (free installation) and then the company people will come and demonstrate. Today is 17th nov '15 evening and inspite of my regular calls to the garia outlet, nobody turns up. I bought it from the pathetic garia store. Right from management to sales staff, the entire garia store is manned by incompetent, non committed staffs. Pathetic customer service because it is a low cost product. If i get it fixed by tomorrow, fine, else i will come down to ur store with the damn geyser, return it and file a law suit. Dont bother about the kegal charges, i can afford it.
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    Great Eastern Trading Phone
    +91 33 2248 7294
    +91 33 2248 8856
    Great Eastern Trading Address
    20, Old Court House Street, Kolkata, West Bengal, India - 700001
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