[Resolved]  Green Cab — Cab cancelled without any notice-Twice..!!

Address:

Hyderabad, Andhra Pradesh

We booked a cab first on 15th Aug for an evening Dinner at 8:15 PM. At 8PM we got a message that due to non-availability of Cabs in our area our booking got cancelled. And since we wanted a cab immediately as our table was booked in a resturant, we cudn't get any cabs at such short notice. Finally we had to book and auto and go. Secondly I booked a cab for Aug 19th morning for my flight at 6 AM. I made the booking 1 day in advance so that they would be no cancellations. I didnot receive any confirmation message. But whenever I called them through out the day, the only response i got was they will send the confirmation message soon and it was getting delayed just because of the server glitch. I called them 5 times for the confirmation message and everytime got the same reply.. On the night before my travel, around 11:30PM when I called them to send me details, they said my cab was cancelled. And they even gave a lame excuse stating since the survey was going on, all cabs to airport were cancelled and police has given strict warnings to all cab companies.I even asked them to connect to supervisor and he explained the same thing. When I said if my flights were also cancelled, assuming all cabs were banned to travel to airport, then he replied we don't know madam, we're very sorry and all that crap. Later we booked a cab from Meru cabs. There were no Issues. It came on time and all other cabs were running as usual.Its the most unprofessional behaviour I have faced from any cab company. I don't understand If you don't have a Cab then why the hell do you confirm a booking.And to add to it, the supervisors are also the same. This company is run by all Unprofessional, Illiterate and dumb people. I was a regular user of Green cabs. But everyone has a patience limit. I AM NEVER EVER GOING TO BOOK A GREEN CAB AGAIN.