Greendust.com — Sent me a fault product and now not contacting me

Feb 17, 2015

Updated by Omi300883 This is my conversation on email with them-:

Posted On: 18 Feb 2015 01:15 AM
Why are you guys not bothered about this.
This is so insulting.
Very degraded and appalling service I should say.

Will never buy any product from your site ever.

Please arrange for a refund of the product and someone to pick up your crap product which does not work.
I want to return the product and need a refund of the amount.

Posted On: 17 Feb 2015 00:43 AM
Can someone call me on [protected] asap...
I havent received any call from you guys

On Sun, Feb 15, 2015 at 4:50 PM, Omkar Sujir wrote:

> Hi, Finally after receiving my order, the product is not working at all
> and is faulty. No power post connecting to power socket. Please
> replace/refund the same.
>[protected] Forwarded message[protected]
> From: "Omkar Sujir"
> Date: Feb 11, 2015 2:30 PM
> Subject: Re: Did not receive my order yet
> To:
> Cc:
>
> I had purchased this order on 30/01/2015 as a gift for my mothers birthday
> which is today. I expected you to deliver the order by today. Its very
> disappointing that you guys have not met your SLA and have created an
> unhappy customer. I'm repent on my decision to purchase stuff from
> greendust.com. Thanks for teaching a lesson though n will never ever buy
> ANYTHING from here ever again.
> Now please call me on [protected] or are you guys gonna give me a deaf ear
> here as well.
> You can also choose to cancel my order and give me a refund...pls callback
> On Feb 11, 2015 2:20 PM, "Omkar Sujir" wrote:
>
>> Order no: 22454180
>> I had placed an order ages ago on 30 Jan but I still have not received my
>> Order.
>> Can you please check and revert on [protected].
>>
>> Omkar Sujir
>>
>