Groupon India — Misleading people with printing wrong cancellation policy in Voucher

Address:

Kolkata, West Bengal

Hi GroupOn Support Team, My am requesting for cancellation for two voucher which was purchased from GROUPON site on 30-Dec-2014 (Attached copy). We had gone to collect the passes before the party, but looking at cheap group of people had entered for stag entry. Some cheap groups were already misbehaving before we enter the place, seeing these we planned not to enter (passing bad comments and even try to push and touch). As a couple, we thought of avoid to enter this place for such cheap crowd. I would request for cancellation as per your cancellation policy, I hope you understand our point of view and you initiate refund process asap. As per voucher below is the cancellation policy which states below: "CANCELLATION POLICY Once we send you the voucher, you may cancel the transaction at any time within seven working days from the day after the day that you receive the voucher (where a working day is any day that is not a Saturday, Sunday or Indian public holiday). If you do want to cancel, you must do so by sending us an email to: [protected]@groupon.co.in (provided of course that you have not yet redeemed the voucher)" IF NY Deals are not refundable WHY it is not reflecting in voucher cancellation Policy?? If voucher cancellation policy say we can cancel within 7 days, customer should expect the same from your team. I would request you to re-look into this issue and initiate refund process. Attached voucher with cancellation policy.