Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Manager sir, Himmatnagar division na mansa depo ni samou-Ahmedabad bus unregular ave che and sunday monday na divase avati nathi to regular mokalva vinanti mansa depo mathi koi jawab sari rete Apata nathi to app shree ne namra vinanti che ke bus regular mokalo tevu mansa depo na manager ne kaho. replay apava vinanti sir...

Hello,
I booked 10:45 Volvo bus from Nehrunagar to Baroda from Paytm on 15 July2023. There was no option to book till Makarpura stop in Baroda. Bus I booked was going to o Surat. Upon reaching Baroda central bus stand, I asked driver and conductor that can I drop on Makarpura bus stand. They said yes. After starting from Baroda bus stand, conductor asked for extra money and asked me to get down at an unknown place with rude behaviour.br...

Sir ahmedabad Krishnanagar se sarangpur Jane wali bus Saturday night date 15/07/2023 time 12:04 am wali bus Maine over limit passenger bare hai sab passengers ko problem ho rahi hai bus no. GJ 18 Z 7541 EXPRESS Approx 75 passenger bethai hai kal agar bus Maine kuch hota hai toh jawabdar kon hoga sir uska...

PNR:G[protected], DOJ:12/07/2023, Pickup Point:ANJAR, Time:21:30, Crew No:, GJ-07-YZ-6837
This is my booking details i am currently in bus and the conductor is Abusing And Using Foul Language,
I just asked him a simple question if i could change seat and he starts using foul language about how i should have checked before booking and don’t have the right to ask him and even sweared at me in front of other passengers and humiliated...

Dear, sir i have a complaint against gsrtc my family was gone for tour to poicha as while returning back they got a government bus of gsrtc from poicha the driver and conductor of that bus are sitting in that bus with other some gents
No ladies were there in that bus, my family members including two ladies and one gents . Some passengers were sitting in that bus they were only gents as my family members entered on that bus they started...

Sir,
With due respect informed that I was travel in Jamnagar -Bhavnagar bus depart from Jamnagar 6:47. The bus is halt in hotel between Babra and Dhasa.The food and service is offered are very bad in rainy season also urinal/toilet was blocken. People are going outside in this season.I told driver and conductor, they replied me -contract was offered by GSRTC, we are unable to do anything.
Hence, This is my humble request you...

Dear Sir/ Madam,
I am trying to book online tickets for gsrtc bus from shirpur to ankleshwar GIDC in chopda to jambusar bus which is going to ankleshwar via shirpur, shahada but in online there is not showing bus from shirpur and shahada, so how can I book my tickets from online please resolve this issue on online booking website.

Thanks in advance for your support....

[protected]...

I made a reservation in the following bus :
GSRTC m-Ticket*PALANPUR to GANDHINAGAR TripCode:1400PLNGNDEXP51PNRNO/OB:G[protected], GS32785755 DOJ:[protected], :14:00:00, EXPRESSSeatNo: 31BoardingPt:PALANPUR CBSTxn Pass:tWHEKXVY Carry ID during jrny. T&C apply.
& the bus has arrived 45 minutes later, that is, on 2:45 pm with no explainable reasons given by on duty conductor, rather he ignored the complains of passengers....

Our bus traveling Rajkot To Dhangdhra vaya Wankaner so I just ask madam what is last stop for wankaner student passholder
So she shouted on me and misbehave with me. And she said me to get out of bus....

I travelled in a GSRTC Volvo Bus from Nathdwara to Ahmedabad, and had a horrible experience. Once it started raining outside, my Lower berth seats started leaking water from the roof. And it was happening with almost all seats of the bus. We had to seat (2 persons) in a single seat as the other was completely wet due to the constant water leakage. Our clothes, luggage everything was covered in water. Even after paying for a luxury bus, this...

Today on Dt. 24.06.2023, bus No. GJ-18-Z-2943 minibus of route Dahegam - Makarpura ( Baroda) local bus driver had not stopped the bus at College stop at Kapadwanj at 9:58 AM. The driver of the bus clearly seeing passengers at above mentioned stop, and passengers also raising the hand to stop the bus, but still he ignored the passengers & not stopped the bus. The passengers was wating for the bus for more than 35 minutes for traveling to Baroda,...

The payment for the Volvo ticket booking was done and amount was deducted. After that one sms informing about successful payment was received but no PNR number and ticket were provided. If the status of transaction is checked on GSRTC then it shows successful. And at the same time when I check in history then the same transection is shown in failure list. So no resolution is available. If I am calling on customer care number then no customer...

Bus Driver and conductor complaint
Bus No: GJ 18Z7468
Me lunawada se godhra aa rha tha to mujhe Fci godaown utrna tha to ye bus ke conductor ne mana kiya ke yaha pe stop nhi he ab aap hi batao ke Godhra FCI godown ke waha Express bus ka stop he ya nhi:
Sir aapke conductor apni man mani chalte he usse phele kisi ladies ke liye stop kiya or jb mene FCI ka bola to bol rha he waha koi stop nhi he
Sir plz aapse Request...

This complaint is regarding Rajpipla depo bus conductor weird & rude behaviour dated on 20-6-23
of Rajpipla-Kirti-Rajpipla GJ 18 Z3713 bus timings around 5 to 5:15 P.M. As bus is mostly breakdown or late, when bus arrived i asked conductor for bus timings 5-6 times but he didn't reply single time(On 20-6-23 bus is also under maintenance, so delayed). I ask for complaint book conductor denied & not provided. Rajpipla bus depo always...

Sir,
રાજકોટ થી કાલાવડ ચાલતી બસ નંબર
GJ-18-Z-3527 સવારે ૯:૦૦ વાગ્યે બસ ઉપાડવાનો ટાઇમ હોવા છતાં ૮:૪૦ મિનિટે એટલે કે નિયત સમય થી ૨૦ મિનિટ વહેલી ઉપડી જાય છે આથી ટાઇમ ટેબલ પ્રમાણે મુસાફર...

If asked to stop the bus at the bus stand, do not stop the bus by saying bad words and say do whatever you want to do....

Actually i was booking volvo bus from Ahmedabad to vaghodia cross road for monday 6:15 Am bus but in that money has been deducted but ticket has not been booked can u plss check on that and raise my refund money as ticket hsnt heen booked...

We were to travel from Morbi to Halvad on 17th June 2023. The driver of bus which departed from Morbi busstand to Dahod at 10:00 PM were extremely rude and disrespectful to us. He told us to get out of the bus and didn't gave us ticket to Halvad despite of the fact that route banner on the bus had Halvad station in it. The driver was using swear words and continuously provoked us to fight back. On telling him that the route on the board permits...

Today on 16th June. Ahmedabad Rajkot Volvo bus cancelled. At first hand this was not informed to traveler who had reservation. On asking staff at Nehrunagar bus depot they replied rudely. On requesting not to talk rudely, one off the person started abusing and even stood up in threatening manner. They abused old age men and women. This is absolutely unacceptable and direct actions to be taken to these people...