Gsrtc — Bus canceled but ticket not refunded

Address:

Vadodara, Gujarat

I had booked ticket online as below. THE TRIP GOT CANCELED BUT BHAVNAGAR TICKET WINDOW DID NOT REFUND. THEY TOLD THAT IT SHALL BE CANCELED LATER AUTOMATICALLY. BUT STILL I HAVE IT RECEIVED REFUND. PLEASE DO NEEDFUL. PNR NoG9472758 Journey Date11/05/2015 Trip Code1730BVNDMPSLP15 From BHAVNAGAR To BARODA No. of Seats2 Seat No(s)10, 11 Passenger Information Passenger NameSeat No / Age hemantkumar dalvi11 / 66 JYOTI DALVI10 / 57 Basic Fare 494.00 Reservation Fee 10.00 Accident Insurance Charges 0.00 Toll Fee 2.00 Service Charge 0.00 Toll Fee Rajasthan 0.00 Other Levies 0.00 Concessions 0.00 Discounts 0.00 Total Fare ₹ 506.00