Gsrtc — E ticket refund because of st bus two tire puncher

Address:

Ahmedabad, Gujarat

Hello Sir,
I had booked the 3 m-tickets (Seat number 3, 4, 5) for SHIHOR to AHMEDABAD for date “19/07/2015” and time 13.45 (through mobile on 18/07/2015). But, the ST BUS could not reach on time at SHIHOR because of two tire puncher near KADAMGIRI.
So, I had to follow up 10 to 15 times at PALITANA ST DEPO and SAVARKUDLA ST DEPO and finally I had to talked with the ST BUS Driver and he told me that he was not sure about how much time BUS will take to complete two tire puncher.
So, the BUS Driver told me that it may take around 7 to 8 hrs to reach at SHIHOR around 21.00 hrs (9.00 pm) because of Sunday and unavailability of enough staff at PALITANA ST DEPO.
After that, I had to wait but, the ST Bus cloud not reach till 17.30 (5.30 pm) and I could not wait more because of two little children and I had to reach on time at AHMEDABAD.
So, here I am providing my m-tickets details and contact details and also attached two images to refund my payment.

Name: Mehul Parmar
BUS: Savarkundla to Ahmedabad Krishananagar Stand
Trip Code: 1030SKDKSNEXP51
PNRno: G10040518
Journey Date: 19/07/2015
Departure Time: 13:45 hrs
Total Ticket: 3
Seat Numbers: 3, 4, 5
My Mobile no: [protected]
Email: [protected]@gmail.com
My User id: mehul_parmar10
Amount: 325/- Rupees

So, please consider above information as a request to refund my money in my account as early as possible.

Thank you,
Mehul Parmar