Gsrtc — Frequently cancelled sleeper bus

Address:

Surat, Gujarat

I am regular traveller from ahmedabad to surat in GSRTC sleeper bus since last three years. It has been notice from last two to three months that some sleeper buses are cancelled due to accident, reschedule for other trip or under maintenance but online booking remained continue for the same. Recently example of META TO SURAT sleeper bus is under maintenance but still online it is showing and booking also continue. Many people like me have booked and suffered. It is creat bad impression of GSRTC and its service. Here I have been attached recent travel ticket for the same which I have suffered for your consideration to improve service. My suggestion : If any bus cancelled (planned) it must be shown on online booking and informed via sms to booked person in advance and also in real time.