Gsrtc — Refund and Bus timing

Hello,

We have booked 2 tickets on 12 / 7 / 2015 for vadodara to dakor in the bus : jambusar - modasa. The departure time of bus jambusar - modasa (Pnr no. : g9999005) from vadodara was 6:50 am. We have reached bus - stand on time but after few minutes we got to know that bus was left out at 6:30 am and its the routine time of bus. So will you please update the bus timing in the website?

And our problem is bus left and we could not go in that bus. Now we want our amount back, hope that u can understand our problem and process for the refund and revert us back asap.

Booking details are as below:
Trip code : 0520jsrmdaexp51
Name of passanger: 1. Chandni y. Machchar 2. Pooja zakhariya

Thanks
Thank you.
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