Gsrtc — Refund not received

Address:Vadodara, Gujarat

Respected Sir,

Myself Bhupendra G.Vaghela and I am here to inform you about the refund of my m-Ticket cancellation held on the following dates: 17th July 2014 and 18th July 2014, the refundable amounts were Rs.980 and Rs.922 respectively ; with the trip code :2000PANDIUEXP51 and PNRno:G6957692 ; the amount of these cancellation has not been received till today's date[25th August 2014] .

I hope this information may help you to know about the reason for which i have not received the refundable amount .

Below is a screen shot of the booking history of my account, which says that the tickets have been cancelled ; but I have not received any kind of refund in my bank account ... According to GSRTC one receive their refund around 20-21 days, its been a month till I have cancelled the tickets...

I am looking forward to help from your side ...
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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I HAVE BOOKED E-TICKET FROM YOUR GSRTC PORTAL ON 19/10/2014 FOR JOURNEY FROM SURAT TO PALANPUR ON 20/10/2014. BUS TRIP CODE AS PER E-TICKET IS 2000PLNOCDSAEXT AND BAANK TXN NO-ASBI[protected]. PNR NO--G7627012 IN THE NAME OF PRABODH JOSHI FOR RS. 342+5+21=368. BUT WHEN HE APPROACHED TO ST DEPOT HE IS INFORMED THAT THE SAID BUS TRIP ROUTE WAS CANCELLED SOME DAYS AGO. AND YOU WILL RECEIVE REFUND IN YOUR BANK ACCOUNT. BUT I WANT TO INFORM YOU THAT NO REFUND IS RECEIVED TILL TODAY. SO GUIDE IN THE MATTER.

CONTACT NO-[protected]

E-TICKET PRINT IS ALSO ATTACHED FOR YOUR REFERENCE.

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    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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