[Resolved]  Gsrtc — Too Slow speed and rude behaviour of driver and conductor

Address:Indore, Madhya Pradesh

I picked the bus from Ahmedabad central bus stand for Indore @ 07.30 a.m.(Bus Detail- GJ 18 Y 8413) to reach Dhar, a mid station before Indore. Now 6.45 a.m was the actual time for departure, but it departed @ 7.30. and 16.20 p.m is the arrival time for Indore. But @ 16.20 p.m it is just near around Rajgadh which is 104 km away from Indore. and the problem is its Express bus but still its speed is near about 20-30 km per hour. Driver said this is speed limit set by authority. Even driver and conductor both are not in uniform. There is nothing left in First Aid box. Complain box is open and there is no lock over it. And driver said "they got only 5000 salary aur 5000 me jaan loge kya". Conductor's behavior with other passenger who are complaining for the same reason is also rude. Now as I have some argument with driver about the speed, he told me this bus will not go dhar and he will drop me to bypass road from Dhar, while in morning conductor told bus will go to the Dhar ST stand. See I live in Madhya Pradesh and this my first experience with Gujarat ST and may be the last by looking at the pathetic service.
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Aug 14, 2020
Complaint marked as Resolved 
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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