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GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
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GTPL Complaints & Reviews

GTPL - Internet not Working Properly

User
 vardhaman9 on Dec 18, 2014
Since last 4 Months i have complain more than 10 times and i did'nt get my permenant solution i am facing internet issues its working 2 or 3 days in a week. If you are not able to do this solutions as a permenant so as i have to take consumer protection help. Name: Vardhaman goshaliya Add: i/4 New Aashiyana Appartment bhaimjipura cross road old vadaj Ph: +91 9510190209...
Complaint comments Read comments Complaint category Broadband

GTPL - BroadBand not working

User
 sagar31090 on Dec 13, 2014
I am facing below problem since last one month.Please help me out I am able to connect GTPL broadband connection but i am not able to brows any data in any web-browser. Status remains Active / Connected to GTPL Broadband connection but not able to search any thing in any web-browser. I called many times at Customer Care but no one is picking up phone calls, hardly two times i could talk with cc, but both times they just told to restart the system. Nothing has been changed even after restating system. Regards, Sagar Patel (sagar31090@gmail.com), Ahmedabad....
Complaint comments Read comments Complaint category Computers & Accessories

GTPL - Broadband accessibility

User
 danielgeorge65 on Dec 9, 2014
My broadband connection is not working properly for last 5 days.InterNet Connection is disturbed frequently. You can't be contacted as your toll free no is always engaged. I am experiencing hardship with Internet activities. You are asked to make it disturbance free, otherwise will be constrained to disconnect it. ID: daniel Gandhinagar 9408758529...
Complaint comments Read comments Complaint category Broadband

GTPL - about my usage data

User
 SPVIDHYALAYA on Dec 9, 2014
Respected sir/ madam, It is not a complain but sir its a request to you that i want to know about my usage data from date 06/06/2014 to 8/12/2014 with time & all type of usage data. it is very important for us. i hope you will understand and provide this information to this mail id. With Regards, Sardar Patel Vidhyalaya, User ID is : SPVIDHYALAYA hirawadi, Ahmedabad gmail id : sardarschoolofscience.hirawadi@gmail.com mobile no. 8980419889...
Complaint comments Read comments Complaint category Schools

GTPL - not doing their work

User
 aman078 on Dec 7, 2014
I am a customer of gtpl since 2 years and since few days I am facing very poor service of gtpl, My Gtpl set top box is off since 10 days and gtpl surat is not taking any action. I have called them continuosly since 4 days they assured me of sending engineer but they did'nt. Now finally on wednesday i have no other option but to switch to tata sky. I am not going to pay bill of gtpl for last 15 days please note. My mobile number is 9909774066. I will never refer gtpl to anyone. If these people are concerned about their company they owe a appology or explanation....
Complaint comments Read comments Complaint category TVs

GTPL - i can not gate speed as per my plan

User
 hardik110389 on Dec 7, 2014
When I am purchase GTPL broadband when your sales person me told me we can giving 50 to 60 kbps download speed but today I am have very slow kbps download speed, I was taken 3 years subscriptions, so why are you fraud me? So please tell me your Answer it, why i can not gate speed as per my plan? My plan is 512 kbps user id: Hardih28 mob. No. 09998846349...
Complaint comments Read comments Complaint category Broadband

GTPL - not responding oprater

User
 ankurgandhi.2010 on Dec 4, 2014
I m ankur from surat. i want to primium pakage of gtpl and I called my cabel oprater since Last 10 days. He said i will do today but still now nuthing he dO. now what i have to do? if you are also not responding then i will definately Close gtpl Connection with 30 boxEs In my hospital. i M ankur Gandhi, from surat Mob no-9825809428...
Complaint comments Read comments Complaint category Doctors

GTPL - about sport channel

User
 sarkar8187 on Dec 3, 2014
I cant view any sport channel its display message plz contact customer care. My distributor says if you want to view this channel your rental is 300 per month but this channel view in regular rental in vastral and i am live in odhav my connection named vishal sadaria Mo. 9974647470...
Complaint comments Read comments Complaint category Sports & Recreation

GTPL - No information provided about changes in plans

User
 tejas.tandel on Dec 2, 2014
Till now there were no plans in GTPL cable. Bur recently few channels stopped broadcasting in regular pack without any information. When i asked for some information about various plans they didn't give me any information nor they had any brochers regarding various packages....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Fraud Data information

User
 Kamlesh1010 on Nov 27, 2014
When I am purchase GTPL broadband when your sales person me told me we can giving 50 to 60 kbps download speed but today I am calling your customer care she told me we can giving only 15 to 20 kbps download speed, so why are you fraud me? So please tell me your answer why change your promise? My plan is 512 kbps user id: kamlesh1010mob. No. 9510647552...
Complaint comments Read comments Complaint category Broadband

GTPL - ALL SPORTS CHANNEL AND OTHER CHANNEL STOPPED BY CABLE OPERATOR

User
 Jay Thakkar on Nov 26, 2014
My details are as under: Name: Jay Thakkar Cable operator: Krishna Cable, Near ramapir chodki, 150 ft ring road, Rajkot Problem: All sports channel as well all Star TV channel and Many other channel is stopped by Cable operator. He is saying that it is stopped by GTPL but that is not true. Pls take necessary steps against them and instruct them to show all channels. This problem is happen since 20 days. Pls solve it asap....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - GTPL BB not working

User
 D P Thakar on Nov 24, 2014
Username thakardp More than 5-7 Mails and Nearly 10-12 phone calls... simple reply from customer care "work is in progress" Nearly more than 48 hours passed but still None attending issue. Paid Rs 12, 999 for one year 2MBPS. It looks money went in water.Within one month of payment this has happened. Even all connections in appartment are not working but No GTPL official comming to attend. GTPL Broadband services the most poor for attending compllaints....
Complaint comments Read comments Complaint category Broadband

GTPL - poor service of gtpl cable tv service

User
 Aditya Vijay on Nov 23, 2014
my gtpl cable tv service is very poor.inspite of regular payment of bills, the customer service is very poor.i have activated the monthly cable pack of FAMILY GRANDS SPORTS PACK which promised me to provide 229 channels but i am neither getting any of the sports channel nor any other english entertainment channels.i am deeply troubled by this poor service of gtpl.i urge you to kindly get my problem resolved or i will have to get my gtpl cable tv network disconnected. USER NAME - ADITYA VIJAY MOB NO.-9546640070 ADDRESS - EAST PATEL NAGAR, HOUSE NO.55, ROAD NO.5, PATNA 800023 SERVICE PROVIDER...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - My internet why disconected

User
 brijesh hedau on Nov 22, 2014
Dear Sir, Customer # :BB18498. Name : BRIJESH P.HEDAU Address : 13-GOPAL NAGAR, NR DHANJIBHAI NI CHALI, AMRAIWADI AHMEDABAD380026. MANINAGAR UNIT, AHMEDABAD BRANCH, GUJARAT My Internet Was Last Two Days Close Please Repair My Connection Fast and Give me a promt reply yours Faithfully Brijesh p.Hedau 9725886678...
Complaint comments Read comments Complaint category Broadband

GTPL - Your setup box service is very poor

User
 Raju Ankalwar on Nov 21, 2014
Respected Sir, I am staying at Nagpur Sahakar nagar, Shesh nagar your GTPL service is very thirdclass in every 1-2 hour there is showing no signal and ur GTPL operator not serious about complaints.from yesterday 8 pm to till 9.30 am there is showing no signal, so pls lookafter this and provide the service better if u cant give the service there is another options of UCN . Regds, Raju Ankalwar Tirupati harsh, sahakar nagar shesh nagar, nagpur-440009 cell-8554987708...
Complaint comments Read comments Complaint category Products & Services

GTPL - Channel not viewing [Resolved]

User
 JK_patel on Nov 20, 2014
Dear Sir/Madam, We have problem in viewing channel from 6th november 2014 at night to till date (20th Nov 2014). we complaint many time but our cable operator should not take any action. we face very inconvenience. So please we request you to submit my complaint and take action. when we start tv we get Error message : Channel Unauthorized You are not authorized to view this channel. If you wish to view this channel, Please call Customer Service: My name : Jitendra Patel J-301 Krish Avenue1, Opp. Alok-5, Vastral Road, Ahmedabad, Mob: 98255 04217 Set top Box S/r no....
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

GTPL - Cable distributor is not giving the monthly Bill of cable connection

User
 AHimanshu on Nov 18, 2014
I m the resident of Avani complex, Naranpura, Ahmedabad.Our Monthly Cable rent is Rs 300/-. Our area Cable distributor (PARAS) is not giving the Monthly Bill to us. From the last 1 year he did not provide any kind of receipt or Bill for charging. By asking for a Bill, he always says NO and says that the company is not providing Bill to us. Please look into the matter and take the strict decision against the Cable distributor (PARAS). I am eagerly waiting for the reply....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Invoice Not Received

User
 hiren.ectech on Nov 10, 2014
Dear Sir/Madam, I am a subscriber of GTPL's Broadband service with User ID 'hapatel52'. I have been using this service with plan no VOLUME60GB4096-6M since March-2014. My plan is reactivated in August-2014. However, the Invoice for the same is not provided. I have requested the invoice from the Technical person of my area, but he admitted that they don't generally provide it. I also tried to communicate to the customer care but to my surprise the number remains busy for days together. This is not the first time; I also had to struggle a lot get the Invoice for the previous payment. This...
Complaint comments Read comments Complaint category Broadband

GTPL - Not providing add on connection

User
 krunal 2475 on Nov 4, 2014
Dear Sir/Madam, I am krunal shah staying at adajan patiya, surat, gujarat. We are having one cable connection and I approached GTPL office at adajan patiya surat for add on connection to existing connection, they didn't talk with me properly and refuse to give connection. I kindly request you look into this matter. Mobile number 9033102475...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - DELAY IN TRANSFER

User
 Asif Kaliwala on Nov 3, 2014
I am Asif Kaliwala my user ID is asifkaliwala. I had taken Broad band connection at my earlier residence 53, Aarzoo Bunglows near Ashiyana duplex Tandalja sunpharma road Vadodara, I am using GTPL Broadband since last 8 Months and same was renewed month before and for renewal I have paid 3700 repees. Thereafter I shifted to 3/104 Pan Residency besides Yug complex Tandalja sunpharma road Vadodara, which within one kilometer distance from the earlier residence. I have requested customer care on 25th Oct'2014 to register request and arrange to provide services at new address and that request...
Complaint comments Read comments [1] Complaint category Broadband

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