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GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
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GTPL Complaints & Reviews

GTPL - Fraud Data information

User
 Kamlesh1010 on Nov 27, 2014
When I am purchase GTPL broadband when your sales person me told me we can giving 50 to 60 kbps download speed but today I am calling your customer care she told me we can giving only 15 to 20 kbps download speed, so why are you fraud me? So please tell me your answer why change your promise? My plan is 512 kbps user id: kamlesh1010mob. No. 9510647552...
Complaint comments Read comments Complaint category Broadband

GTPL - ALL SPORTS CHANNEL AND OTHER CHANNEL STOPPED BY CABLE OPERATOR

User
 Jay Thakkar on Nov 26, 2014
My details are as under: Name: Jay Thakkar Cable operator: Krishna Cable, Near ramapir chodki, 150 ft ring road, Rajkot Problem: All sports channel as well all Star TV channel and Many other channel is stopped by Cable operator. He is saying that it is stopped by GTPL but that is not true. Pls take necessary steps against them and instruct them to show all channels. This problem is happen since 20 days. Pls solve it asap....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - GTPL BB not working

User
 D P Thakar on Nov 24, 2014
Username thakardp More than 5-7 Mails and Nearly 10-12 phone calls... simple reply from customer care "work is in progress" Nearly more than 48 hours passed but still None attending issue. Paid Rs 12, 999 for one year 2MBPS. It looks money went in water.Within one month of payment this has happened. Even all connections in appartment are not working but No GTPL official comming to attend. GTPL Broadband services the most poor for attending compllaints....
Complaint comments Read comments Complaint category Broadband

GTPL - poor service of gtpl cable tv service

User
 Aditya Vijay on Nov 23, 2014
my gtpl cable tv service is very poor.inspite of regular payment of bills, the customer service is very poor.i have activated the monthly cable pack of FAMILY GRANDS SPORTS PACK which promised me to provide 229 channels but i am neither getting any of the sports channel nor any other english entertainment channels.i am deeply troubled by this poor service of gtpl.i urge you to kindly get my problem resolved or i will have to get my gtpl cable tv network disconnected. USER NAME - ADITYA VIJAY MOB NO.-9546640070 ADDRESS - EAST PATEL NAGAR, HOUSE NO.55, ROAD NO.5, PATNA 800023 SERVICE PROVIDER...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - My internet why disconected

User
 brijesh hedau on Nov 22, 2014
Dear Sir, Customer # :BB18498. Name : BRIJESH P.HEDAU Address : 13-GOPAL NAGAR, NR DHANJIBHAI NI CHALI, AMRAIWADI AHMEDABAD380026. MANINAGAR UNIT, AHMEDABAD BRANCH, GUJARAT My Internet Was Last Two Days Close Please Repair My Connection Fast and Give me a promt reply yours Faithfully Brijesh p.Hedau 9725886678...
Complaint comments Read comments Complaint category Broadband

GTPL - Your setup box service is very poor

User
 Raju Ankalwar on Nov 21, 2014
Respected Sir, I am staying at Nagpur Sahakar nagar, Shesh nagar your GTPL service is very thirdclass in every 1-2 hour there is showing no signal and ur GTPL operator not serious about complaints.from yesterday 8 pm to till 9.30 am there is showing no signal, so pls lookafter this and provide the service better if u cant give the service there is another options of UCN . Regds, Raju Ankalwar Tirupati harsh, sahakar nagar shesh nagar, nagpur-440009 cell-8554987708...
Complaint comments Read comments Complaint category Products & Services

GTPL - Channel not viewing [Resolved]

User
 JK_patel on Nov 20, 2014
Dear Sir/Madam, We have problem in viewing channel from 6th november 2014 at night to till date (20th Nov 2014). we complaint many time but our cable operator should not take any action. we face very inconvenience. So please we request you to submit my complaint and take action. when we start tv we get Error message : Channel Unauthorized You are not authorized to view this channel. If you wish to view this channel, Please call Customer Service: My name : Jitendra Patel J-301 Krish Avenue1, Opp. Alok-5, Vastral Road, Ahmedabad, Mob: 98255 04217 Set top Box S/r no....
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

GTPL - Cable distributor is not giving the monthly Bill of cable connection

User
 AHimanshu on Nov 18, 2014
I m the resident of Avani complex, Naranpura, Ahmedabad.Our Monthly Cable rent is Rs 300/-. Our area Cable distributor (PARAS) is not giving the Monthly Bill to us. From the last 1 year he did not provide any kind of receipt or Bill for charging. By asking for a Bill, he always says NO and says that the company is not providing Bill to us. Please look into the matter and take the strict decision against the Cable distributor (PARAS). I am eagerly waiting for the reply....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Invoice Not Received

User
 hiren.ectech on Nov 10, 2014
Dear Sir/Madam, I am a subscriber of GTPL's Broadband service with User ID 'hapatel52'. I have been using this service with plan no VOLUME60GB4096-6M since March-2014. My plan is reactivated in August-2014. However, the Invoice for the same is not provided. I have requested the invoice from the Technical person of my area, but he admitted that they don't generally provide it. I also tried to communicate to the customer care but to my surprise the number remains busy for days together. This is not the first time; I also had to struggle a lot get the Invoice for the previous payment. This...
Complaint comments Read comments Complaint category Broadband

GTPL - Not providing add on connection

User
 krunal 2475 on Nov 4, 2014
Dear Sir/Madam, I am krunal shah staying at adajan patiya, surat, gujarat. We are having one cable connection and I approached GTPL office at adajan patiya surat for add on connection to existing connection, they didn't talk with me properly and refuse to give connection. I kindly request you look into this matter. Mobile number 9033102475...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - DELAY IN TRANSFER

User
 Asif Kaliwala on Nov 3, 2014
I am Asif Kaliwala my user ID is asifkaliwala. I had taken Broad band connection at my earlier residence 53, Aarzoo Bunglows near Ashiyana duplex Tandalja sunpharma road Vadodara, I am using GTPL Broadband since last 8 Months and same was renewed month before and for renewal I have paid 3700 repees. Thereafter I shifted to 3/104 Pan Residency besides Yug complex Tandalja sunpharma road Vadodara, which within one kilometer distance from the earlier residence. I have requested customer care on 25th Oct'2014 to register request and arrange to provide services at new address and that request...
Complaint comments Read comments [1] Complaint category Broadband

GTPL - Speed and service

User
 Frustated GTPL customer on Nov 3, 2014
It was all good till month ago but from few days the speed of GTPL unlimited plan is not good, i can't even open google search engine, so what;s the point in taking GTPL whear as other service provider providing really good service with good schemes, please we don't want to shift the provider, do take care of service and customers, else this company will be finished ....
Complaint comments Read comments Complaint category Other

GTPL - maximum time internet is not working

User
 devvrat shailesh joshi on Oct 27, 2014
From one month, Internet is connected and after 10 to 15 minutes it get disconnected. And after that for long hours it is not working. We had paid for unlimited Internet 512 KBPS for 30 months. But if it is not working continuously then what is benefit going for unlimited plans? So please do something about it quickly . Your complaint attendance is expected at the earliest. We believe that your services are best in the industries. Thanks...
Complaint comments Read comments Complaint category Internet Services

GTPL - Broadband connection is down

User
 Namit Kewat on Oct 27, 2014
I have recently subscribed to GTPL broadband connection; and today is the 10th day of the connection; Internet is not available for last 5 days. pathetic service; no proper response from the customer care(they only know "speed and duplex" network setting as “10 mbps half duplex”).Give me an answer: do any Telecom company has put their network down in the name of holiday?? or similar companies/services stops on holidays(and that for 5days+)??? but yours(GTPL) does!!! Pathetic company and Pathetic service. Connection ID is: nitesh84...
Complaint comments Read comments Complaint category Broadband

GTPL - CHANNEL IS NOT WORKING FROM 4 TO 5 DAYS

User
 Bagade Kunal on Oct 26, 2014
Dear sir, I want to raise a complain against GTPL channels service. The channels is off since last 4-5 days and same problem come within 1 or 2 weeks.During off channels, they are not replying professionally, they are keeping their phone switched off. The person is handling this area is Mr.Ravibhai (9099440002).it is from bapunagar area, ahmedabad. Rightnow, The channel are off, since last five days. ANY one from GTPL is not replying our calls, pls help, kind regards, bharatbhai bagade......
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Internet Speed & Refund back

User
 gandhiprafull on Oct 23, 2014
ID--:GANDHIPRAFULL. Broadband speed of 512 kbps plan I selected but getting only 200 kbps speed. GTPL customer care not supporting or solving complain. I want refund back which I paid in advance. From past 2 months speed is getting slow day by day....
Complaint comments Read comments Complaint category Broadband

GTPL - BROADBAND USAGE INFO NOT DESPLAYING OF CUST ID--BB 55714

User
 B.K.AMIN on Oct 18, 2014
SIR, DUE TO NOT DISPLAYING USAGE INFO NOW A DAYS . I COULD NOT KNOW MY STATUS OF REMAINING GB .I WANT TO PLAN ABOUT MY FURTHER RECHARGE SO PL. HELP ME & DO THE NEEDFUL IMMEDIATELY.AND INFORM ON MY REG. MOB NO 9925848423 OR EMAIL bkamin8@gmail.com BIPIN AMIN .MY ID IS bkamin witch pl. note ....
Complaint comments Read comments Complaint category Utility Services

GTPL - not satisfy with set top box connection

User
 asit majumder on Oct 17, 2014
I am asit baran majumder take a set top box connection in your co but now my settop box remote not working . . .So i want to change my remote and i also interested to pay tHe actual price of remote but two weeks go i am not take anY feedback from your broking co, please solve this problem as soon as PoSsible......
Complaint comments Read comments Complaint category TVs

GTPL - Remote control

User
 sanjay shukal on Oct 17, 2014
GTPL Setup Box instolled on 16.10.2014, Model Number NL-5197D, SN-627141838278713, NUID: 303816502027, self Declaration conforming to IS-13252:2010, R-41000310, Very Nice GTPL Chanel. Very nice Picture quality and sharp result. I like it. But the Remot control is not working up to the mark. Please do needfull for the same. Thank you.....
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

GTPL Broadband Service - No one responding and my internet is closed from last 4 - 5 months

User
 Neal48 on Oct 15, 2014
My id is hetal48 (GTPL) My internet is not working due to the fault in the main pin. One of technician person have visited before 4 - 5 months and he has told that just problem is in pin and i'll change the pin as soon as possible but still no one came to change that pin. ]In addition we have told that no one will be at home between 9 to 7 so please try to come before 9 or after 7 pm or any time on Saturday or Sunday and i also know that this pin will not take more than 5 minute of technician but still no one responding. My last complaint number is 406883....
Complaint comments Read comments Complaint category Broadband

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