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GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
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GTPL Complaints & Reviews

GTPL - CABLE TV NOT WORKING SINCE PAST 15 DAYS

User
 avanitalks on Mar 25, 2015
I live near Navrachana International School at Vasna Bhayli Road. I have got cable TV and since past 15 days it is not working - I have repeatedly called the GTPL person of our area who is just not responding to my complaint. I have finally decided to discontinue and lodge a complaint in TRAI also. This person is taking customers for a real ride. Even at the time of installation he was not responding and took a month to come and install and with 15 days it has stopped working. Extremely disappointed with GTPL service...
Complaint comments Read comments Complaint category Entertainment and Recreation

GTPL - not attending calls

User
 Ashish Kapadia on Mar 24, 2015
i m ashish kapadia from surat, i want a new connection of GTPL cable tv with set top box... & i have called to surat's office for atleast 10 times a day from 3 days... but no one is attending the call... i am totaly dissapointed by this kind of irresponsible behaviour from your side......
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

GTPL - broadband connection not working for the last 4 days

User
 deepansh19 on Mar 24, 2015
My user I'd is dipak405. For the last 4 days my connection is not working. I am complaining again and again but after 4 days the result is still a big zero. No one is responding your executive named amina says you do whatever u want to do. Such an indiscipline and uneducated staff you are hiring to solve customers complain.they even don't know how to speak with the customers. And above all she is not even ready to transfer my call to his senior so that I can talk to him. Such a ridiculous and worst experience I am facing . In future I m not going to use this connection any more and I would not...
Complaint comments Read comments Complaint category Broadband

GTPL - no connectivity with router

User
 dashah on Mar 23, 2015
sir, i have rrouter of tp-link which is not working now.few months ago, i registered mac id.now i request you to make my mac id free which is as under .mac id-14cc2092dd4b.thank you, dharmendra shah...
Complaint comments Read comments Complaint category Motorcycles & Scooters

GTPL - I have already submitted the amount for the month of March 2015

User
 Parthiv Mistry on Mar 22, 2015
My account no. 1027493 I have already paid the amount for the month of March 2015. On 13/3/15. But last two days we are not able to watching the t.v. due to your carelessness. I had call your toll-free number and they are told me that not any Schema are active in your account. This is ridiculous....
Complaint comments Read comments Complaint category TVs

GTPL Broadband - NON PROVIDING CONNECTION AFTER GETTING FULL MONEY

User
 vaa on Mar 20, 2015
DEAR SIR, I HAVE BEEN APPLIED FOR A BROADBAND CONNECTION IN SURAT CITY FROM M/S GTPL BROADBAND 2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPPOSITE SWAMINARAYAN MANDIR, SHAHIBAUG, AHMEDABAD-380004 DURING A IT FEB ORGANISED, IN SURAT ON IIND WEEK OF FEB-2015. AS THEIR MARKETING COMPAINGN, I PAID HUNDRED RUPEES AS TOKEN FOR A 100GB PLAN AMOUNTING OF RS. 2500/-, AND THEY GAVE ME A RECEIPT NO. 55336 IN THIS REGARDS. THEREAFTER AFTER 2 DAYS THEIR REPRESENTATIVE CAME TO MY HOUSE TO CLAIM REST OF PAYMENT, AS PER CONNECTION PLAN. I PAID RS. 2400/-TO THEIR REPRESENTATIVE, NAMED JIGNESH BHAI (MOB. NO....
Complaint comments Read comments Complaint category Broadband

GTPL - No Broadband service

User
 Aalok Parikh on Mar 18, 2015
I applied for new broadband connection on 9th March 2015 I got my connection on 13th March and on 15th March it got disconnected from that time till today there is service available even if I made complaint for this. My complaint no is 541237 I want my all payments back with my all losses due to this period of no internet service by company. My offshore clients are now frustrated as I am not able to complete my projects on time. Due to this I am facing loss of around 10k inr ruppes. I want all loss from GTPL. IF NO ACTION TAKEN AGAINST THIS I WILL SUE COMPANY TO COURT FOR REIMBURSEMENT OF...
Complaint comments Read comments Complaint category Broadband

GTPL - complaint for bad behavior from customer care

User
 Nayak Rahul on Mar 17, 2015
Today I call gtpl customer care (18004190419) .I mention all the detail and my problem about my unplugged connection which I have.then someone over there named sadhana abuse with me then I just hang up that call.its so embarrassing for me so please help me out as soon as possible....
Complaint comments Read comments Complaint category Sexual Abuse

GTPL - Held down TV CONNECTION

User
 Krupesh-_36 on Mar 16, 2015
We have a GTPL connection.code no:354148 Krupesh n shah. complaint phone is always not working or they not received call intentionally not received this has been permanently.no one is answer even they have taken two days to attend complaint.even they have ignore in complaints.this is too much. We request you to disconnect if you do not attend complain.from14/3/15, complain phone not working til today....
Complaint comments Read comments Complaint category TVs

GTPL - It is with great sorrow that I write to you today regarding my high-speed Internet service

User
 makhesana_jnd on Mar 14, 2015
I have established to my satisfaction that the problem is beyond my control, and that you are not providing the service I am paying for according to plan. I work online, so it is essential that I have Internet that is functional. If you cannot guarantee service, otherwise I will have to move to another provider....
Complaint comments Read comments Complaint category Other

GTPL - GTPL Connection is not activated

User
 karan jswl on Mar 11, 2015
I have recently shifted my location from vadodara to ahmedabad . I have GTPL Set up box . I have already closed my connection at vadodara. I went to ahmedabad GTPL Office and ask to connect my connection . Girish bhai who is Gtpl operater at our ahmedabad Dhanidhar / Paldi location said that Vadodara GTPL has to free the connection . Ahmedabad GTPL said we have already sent mail to vadodara. But there is no response from any where . I am fed up that why i have taken GTPl connection . I will boost this issue in media also soon....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - you are not authorized to view channel contact cable operator

User
 tusharthakkar on Mar 10, 2015
above is the message that appears on each and every channel, even if I paying my channel bills regularly, in my entire apartment I am the only one having this problem, tried to contact local cable operator which rarely answers the phone and said don't call me after 6 pm, dont know what else to do, please have someone look into it. GTPL...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL Broadband - Worst Service

User
 mukundnrohit on Mar 9, 2015
Request to everyone. Dont take this fraud connection. Have called customer care but no service. Local office - sales person Mr. Manish - fraud person. before giving connection, says there will be no issue and after giving connection, no service. Mr. Manish also works out of the office and provide routers too, but that routers are also frauds / failed. not at all working. when came to provide router, he himself discarded the box and afterwards says give me the box i will exchange. from where should we get the box? Total loss ..!! I am running of loss amounting to INR 16000. Fraud company. I will...
Complaint comments Read comments Complaint category Broadband

GTPL - worst service ,no respose even after calling many times

User
 Raj Modi on Mar 5, 2015
I am using gtpl broadband from last 15 days, in the fifirst 10 days they gave good service but then once the Internet stopped, they don't even receive our cacalls and from the last 5 days the broadband is not working, I even went to their office but there also they kept on saying that our employee will come but it was of no use....
Complaint comments Read comments Complaint category Broadband

GTPL - Net not connected since 15 days

User
 Bhumika Vyas on Mar 2, 2015
Hello sir, I urgent required internet and net was not connected since 15 days. i complaind 4-5 times and also call to engineer many times but they given us only new timing but not come to home and start net. we are very angry with this service. at any cost we want internet. Plz do any thing but start our internet fastly. my last complain no: 523225...
Complaint comments Read comments Complaint category Broadband

GTPL - its infinite load in game that named clash of clans

User
 harsh_patel on Mar 1, 2015
Hi gtpl...i am from nadiad/gujarat...Ur broadband experience is good...but when i start clash of clans in my smartphone..it filled up loading till its loading...abd when i use my mobile data...its working...but when wifi enabled it doesnt start...plz reply ...what i need to do for this problem...
Complaint comments Read comments [1] Complaint category Broadband

GTPL - Broadband is installed

User
 prashant mali on Feb 24, 2015
Dear Sir,


Regret to tell this thing, your gtpl broadband service is nothing, as attached photo proof,


I have paid 1000 rs in beta fair in vadodara, regard to activate Internet service, on 28/01/2014, though service not been activated due to some reason as discussed with gtpl representative, i called more 30 times, but gptl didnt provide service


As representative was commited to provide service within 2-3 day, unless i need to go in consumer court


Regards,
Prashant Mali...
Complaint comments Read comments Complaint category Internet Services

GTPL - issue with routers

User
 darshan12391 on Feb 24, 2015
GTPL Internet connection has issue with routers, net doesn't connect with routers and when you call to the customer care, they will tells you for direct connect cable with pc and net will be connected then you will be advised for router is damaged or replace it, on the other hand they are making fools to customer. Because everyone facing the issues of router and modem however they tells everyone to change or check your hardware. So opinion for GTPL is worst net connection and also worst service because they never take your calls in first time, every time busy, and no answers for problem, they just...
Complaint comments Read comments Complaint category Business & Finances

GTPL - Installation of Modem and Bosster as per commitment

User
 mdchauhan on Feb 24, 2015
Hi! This is Manish and currently out of India, I have taken GTPL BB for 1 year. I am aware about GTPL poor service because using it at my office and operations and services are very much mismanaged. Mr.Amit from Vadodara office has come to fill my form and same time I have explained about your service. He has committed will give you good service and can contact me anytime for further support including router problem. As discussed with him, he has to provide full coverage at my home with configuration of router and booster. Now 2 moths over but now no one responded properly. Currently I...
Complaint comments Read comments Complaint category Internet Services

GTPL - signal not found in HD settop box

User
 ankitrana on Feb 23, 2015
My HD settop box showing no signal in most of the regular channel though i was paying for HD channel, I complaint to my cable operator he was saying if you want to see HD channel than take airtel settop box and also not giving us any card for this year payment which he has taken from us, they were not listen our any complaints and its going worst for us to watch channel So these is my request to give me feedback about this problem as soon as possible...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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