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GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
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GTPL Complaints & Reviews

GTPL - Static IP. Internet not working

User
 anilchaudhari05 on May 30, 2015
I tried all above number and they do not exist. We I tries to connect with internet its shows me Static IP in connection type instead of PPPoP and went fail to connect. I tried to contact but no one is answering. It should be banned....
Complaint comments Read comments Complaint category Broadband

GTPL - INTERNET CONNECTION NOT WORKING

User
 JAY KHANDHERIA on May 29, 2015
VERY BAD SERVICE MY INTERNET NOT WORKING FROM LAST ONE MONTH AND GTPL STAFF NOT RESPONSE NAME DHIRAJ, NIRAJ, AND MANAGER IS VAIBHAV IN GANDHIDHAM OFFICE VERY BAD EXPERIENCE ALL PAYMENT TAKEN IN ADVANCE RS 25000 FOR ANNUAL AND KNOW NOT REFUND THE SAME...
Complaint comments Read comments Complaint category Business & Finances

GTPL - GTPL - Bad Behavior of Sales Team Leader

User
 Bajrangbali Sales Ahmedabad on May 28, 2015
I apply for new connection . GTPL sale person give me 6 days for installation today already 15 days gone no one came at my home and when i call sales person he give me sales team leader number . Sales team leader have no manner to talk with customer he give me answer if you don't wont connection then we will give your cheque back . They don't want to sale connection ....
Complaint comments Read comments Complaint category Broadband

GTPL - INTERNET IS NOT WORKING FROM 16/05/2015. ERROR 651

User
 GCTI on May 27, 2015
RESPECTED SIR/MADAM THIS IS TO INFORM YOU THAT THERE IS NO INTERNET CONNECTION FROM LAST 11 DAYS. MY COMPLAINT IS REGISTERED ON 20/05/2015 [ 09:53 am ]. BUT TILL NOW THERE IS NO RESPONSE FROM GTPL SIDE. I WAS RINGING ON TOLL FREE DAILY, BUT FROM THERE SIDE ALWAYS SAME ANSWER " WE ARE TRYING TO SOLVE YOUR PROBLEM " WE UNDERSTAND YOUR PROBLEM. PLEASE CO-OPERATE US ". HOW MUCH WE HAVE TO CO-OPERATE ?...
Complaint comments Read comments Complaint category Other

GTPL - Relocation of service

User
 Nilesh Faladu on May 26, 2015
Dear All, I had applied for relocation of GTPL broadband services and make payment and submit all necessary documents to your local support. Since last 10 days local team is not acting upon and make falls commitment. Since i paid the annual charges for service, i am taken for granted. Request you to help in restoration of services this time. Assuring you in future i will never recharge GTPL once this annual plan consumed. Regards,...
Complaint comments Read comments Complaint category Broadband

GTPL - not providing good services

User
 jayvala on May 25, 2015
Dear Sir/Madam I have register for broadband connection in GTPL. My plan is 512 Mbps. I have paid money for three month but they are not providing me good services. Every sunday i did not get internet connection. Bad customer response. Please help me out from this....
Complaint comments Read comments Complaint category Broadband

GTPL - GTPL Taking Charges in Advance but Not service providing properly

User
 Nandkumar Kanse on May 24, 2015
GTPL Service provider, Taking charges in Advance for 6 Month and Not Providing service properly Our details are as under : Company Name: MSK Shipping and Losistics Pvt. Ltd. Contact Person : Mr. Nandkumar Address : 86 Sai Residancy, Ruchi Township, Kavas, Surat (Under GPTL-Adajan Branch) Our details are as under: Username: mskslpl Router MAC No. C83A355D1500 Thanks Nandkumar...
Complaint comments Read comments Complaint category Broadband

GTPL - Disconnected Network problem Frequently almost Every Night and some times in day also ( GTPL )

User
 Nandkumar Kanse on May 24, 2015
Dear Sir / Madam, I would like to inform you that almost day after Every Night your Internet connection is not working properly, Frequently Every Night and some times in day also your internet is disconnecting intermittently Frequently. Our details are as under : Company Name: MSK Shipping and Losistics Pvt. Ltd. Contact Person : Mr. Nandkumar Address : 86 Sai Residancy, Ruchi Township, Kavas, Surat (Under GPTL-Adajan Branch) Our details are as under: Username: mskslpl Password:8511114259 WI-FI PW-8511114259 Router MAC No. C83A355D1500 Computer System : Window...
Complaint comments Read comments Complaint category Broadband

GTPL - Lost connection for 5 months and still having issues.

User
 sunny.ramchandani on May 23, 2015
My internet was down for almost more than 18 days, called you call center to report it, after making many calls, you idot technician came and without fixing an issue, he close the ticket saying problem is resolved. I called back immediately to inform that problem is not fixed, and still didnt get any help. I paid for the entire year at the time of installation, so I asked if the internet can not be fixed then cancel my services and refund my money. I was given an email address to send in an email, i requested for cancellation and was told that I would get my money back after 45 days. I waited...
Complaint comments Read comments Complaint category Broadband

GTPL - NO INTERNET CONNECTION SINCE LAST 7 DAYS EVEN THOUGH SO MANY COMPLAINS

User
 rases27 on May 21, 2015
Dear sirs, i am Rasesh Ladhawala, my user ID is rases27. i have take gtpl internet connection before 8 months, but i have so much heavy internet problem since last 7 days both through direct system and through router for getting wifi connection. I have made so many complains through your toll free no-18004190419 and only one stereo type answer from GTPL i got is, , , 'complain will be solved within 24 working hours". I have made comlains to gtpl as under. REQUEST. I.D. DATED 619048 12-5-2015 622516 14-5-2015 624178 15-5-2015 626239 17-5-2015 631335 21-5-2015 I had also...
Complaint comments Read comments Complaint category Broadband

GTPL - INTERNET PROBLEM

User
 SHAHPRAVIN on May 19, 2015
DEAR SIR, I TOOK INTERNET OF GTPL COMPANY BEFORE TWO MONTH AND SINCE THEN I HAVE INTERNET PROBLEM BOTH THROUGH DIRECT SYSTEM AND THROUGH ROUTER FOR GETTING WI-FI CONNECTION. I HAVE MADE NUMBER OF COMPLAIN THROUGH YOUR TOLL FREE NO. AND ONLY ANSWER I GOT IT WILL BE SOLVED WITHING 24 HOURS. NOW I AM COMPLETE FED UP AND REQUEST YOU TO REFUND MY AMOUNT OF RS. 2500/-...
Complaint comments Read comments Complaint category Internet Services

GTPL - Such a disgusting service by Vadodara local TV cable Operator (Vraj Cable - Subhanpura)

User
 dineshgajjar01 on May 19, 2015
Such a disgusting service I have ever got. Paid 220 advance before 14 days and also paid 250 rupees hidden charges for transfer fee (do not know why this charges?) and still didn't get connection. I am already using GTPL tv cable and just changed my house from another society to this Subhanpura area... GTPL should take action against this operator. I have met few GTPL tv cable customer from this operator and came to know that they all are get this type of worst service. Few have already move to dis connection from this tv cable just due to bad service....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Connectivity Problem

User
 mjv100000 on May 18, 2015
KHII_JND This is my ID.I had been connected with GTPL since it started in Junagadh. There had been always complaint regarding your technicians who are here to solve the technical matter. They are not responding nicely nor they are cooperative. They are not picking phone before 10am and after 7pm. Call center are busy always half hour. we as a businessman are not free to do all this stuff. If you can provide uninterrupted service or your technician staff gives us mannered answers, then we are happy to have ur connections. Kindly tell ur staff to cooperate with us or else give back our advance...
Complaint comments Read comments Complaint category Broadband

GTPL - no signal in my television fromone week ago

User
 ruprekha on May 16, 2015
I m ruprekha waghmare from nagpur here from one week gone their is no signal in my television so many time I call cable operator but they doesn't give any response . So kindly help me and solve my problem . Thank U...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - refund not received

User
 bhagvtprasad v raval on May 16, 2015
On Sunday, 12 April 2015, 12:57, Bhagvatprasad Raval wrote: hi... not received refund of broadband so far. services terminated and stop by GTPL. arrange to send the refund immediately. we have opted for another provider written complaint is already sent to GTPL ... thanks: B.V.Raval Mo : 9376178449...
Complaint comments Read comments Complaint category Broadband

GTPL - Broadband Connection is not working

User
 jayakrishnangounder on May 16, 2015
HI there, Myself Jayakrishnan Gounder having broadband internet connection with GTPL. It has been 6 days still they are not able to provide me the connection (getting 651 modem error). I paid entire money for 6 months in advance.I called their customer care many times, but of no use. They used to make fake promises that the problem will be solved within 24 hours but it took almost more than 130 hours but problem still not solved My current complaint id is 623049. White other complaint ids for same complaints are 621289, 617929, 6164017. Please solve my problem...
Complaint comments Read comments Complaint category Broadband

GTPL - No network

User
 mr.cricketer on May 14, 2015
Its kindly i inform you that gtpl no network todays morning ..when i call on office that his number always on waiting so we cant able to contect cable opreter ..our opreter is MITRA CABLE VISION and his customer care no is 9925118887 ...gtpl network ...thank you...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Dis connection and Refund

User
 SachinGandhi92 on May 14, 2015
Hi Team, I want to dis-continue gtpl Internet service on my id sachin51. I started service before around 3 months with subscription worth Rs 3499. But now as the service is not well and i am totally unsatisfied with GTPL just wanted to tell you disconnect the Internet and refund my remaining money. Its been more than 6 months and no revert from you people.If you don't want to serve your customer then do inform so i can find another way to solve this out. NOTE: I WAS NEVER INFORMED THAT THE AMOUNT I PAID IS NON REFUNDED KIND. EVEN NON-REFUNDED WORD IS NOT THERE ON RECEIPT. DO NEEDFUL!!! Sachin...
Complaint comments Read comments [1] Complaint category Broadband

GTPL - BROADBAND CONNECTION DROPS OUT CONSTANTLY

User
 Monty Gehani on May 12, 2015
Dear Mr. Annirudhsinh Jadeja, This is in connection with GTPL Broadband which I have subscribed since January 2015. After this subscription to till date more than 30 times our connection has been disturbed. Every time we contact customer care to solve our complaint they tell us to wait for 24 hrs to get it resolved because there is LINE PROBLEM IN OUR AREA (i.e Maninagar Area, Ahmedabad). This is the repetitive sentence we hear it from your customer care unit. The names of the customer care unit members are: Amina, Ramesh Gadia, Deepak Chauhan, Kuldeep, Bhavesh Panchal, Varsha and Mr. Ronak...
Complaint comments Read comments Complaint category Broadband

Gujarat Telelink Pvt Ltd - Connection Shifting Request (165396) not done after 40 days.

User
 Suritkumar Patel on May 11, 2015
Hi, GTPL Request No: 165396 GTPL ID: suritpatel22 Request Date: 5-Apr-2015 Aging Days: 40 GTPL Customer Care & Technical teams are never resolving complain/Request on committed time Today almost 40days are completed after I am shift from ā€œDā€ block to ā€œFā€ block in same society. But still my broadband connection is not move, So many time call to Customer Care team for resolve this request but every time they are given repeated answer our technical team will call you. But no one call back to me. I had talked with Team leader Doli, Rupal Jain & Path regarding my request...
Complaint comments Read comments Complaint category Internet Services

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