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GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
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GTPL Complaints & Reviews

GTPL - GTPL ALL PROGRAM STOPPED DUE TO TWO DISTRIBUTOR INTERNAL PROBLEM.

User
 sanjay2484 on Jan 31, 2015
Dear Sir, Our GTPL all program stopped from LAST 2 days due to some internal problem between 2 distributors. We was change distributor due to increased rate by our past distributor (Rs 300 -W/o Any additional new channel) but all GTPL program was stopped again due to some registration which is confirm by our present distributor so kindly help us in this matter. GTPL NUID : 302606606484 Thanks & Regards, Paresh Patel 9714039958...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL Broadband - NO ACTION TAKEN STILL TODAY-28/1/2015 ( Internet Connection)

User
 Alex Right on Jan 28, 2015
User Name : ghogharihm187 Mobile No : 8140570245 My Internet Connection Not Working Since 14/01/2015;13:56:06 I Have Complain About This More Than 4 Times To GTPL Care--18004190419 And 9727633633 Two Complain No.Of Them: (1) 480850 (2) 416667 Today 28/01/2015 ---14 Days Are Complete Without Receiving Any Help GTPL Care Many times told me that we will repair your problem in 24Hours Or 48Hours Etc. Etc. My Humble Request To GTPL That Please Do Something About Following NOW -Manan H. Ghoghari...
Complaint comments Read comments Complaint category Internet Services

GTPL - TRANSFER CHANNELS IN REPLACED SET TOP BOX

User
 PRITYARTH on Jan 27, 2015
RESPECTED SIR, HEREWITH I INFORM U THAT MY CHANNELS ARE NOT TRANSFER IN MY REPLACED SETTOP BOX.I SUBMIT THIS FROM BARODA.MY CHANNEL OPRETOR & YOUR EEXCUTIVE NOT ANSWERD ME PROPERLY.IF YOU ARE NOT SOLVE THIS I HAVE TO SAY THAT I CHANGE THE GTPL AND I GO TO OTHER AN CHANNEL OPRETOR OR CHANNEL COMPANY.SO IT IS AN ORDER TO YOU TRANSFER THE CHANNELS WITHIN THE 24 HOURS.MY NUID NO.291994841028.MY MOBILE NO.9408939632, 9974737996.DO THE NEEDFULL IN URGENT BASIS. YOURS, PRITYARTH ANJARIA...
Complaint comments Read comments Complaint category TVs

GTPL - Dissatisfied with Customer care team Mr.Prashant & Sales Person Mr.Rajnish & Iqbal Surat Sales.

User
 krunal vaghasiya on Jan 22, 2015
One of dissatisfied Service manager and CC working team. 6th jan. i have given chq. For internet broadband plan. Sales person IQBAL committed that your internet will be active within 7 days. today it has been 22 jan. but till not active. each day i called ahemdabad CC team but after waiting of 30 minute, able to talk with CC team till the time any one have to listen busy tone.. That much time, every time need to wait whenver i called. as GTLP big name in market but not having CC team who can respond quickly. Technical person visited my home for connection but not able to solve the issue &...
Complaint comments Read comments Complaint category Internet Services

GTPL - interepted service, exicutivies are not available

User
 manojnimesh on Jan 21, 2015
Respected Sir, I am suffering from interrupted service and when I try to book my complain no body is available at costumer care. My child are using Internet in day time. When I am not at home and executive doesn't take my complaint and insists me at home. I am a serviceman I cant be available at home....
Complaint comments Read comments Complaint category Broadband

GTPL - network disconnection repeatedly and poor response from customer care

User
 amitvp11 on Jan 20, 2015
Hello, My name is Dr.Amit Prajapatiand I stay in Adalaj, gandhinagar. From the first day of connection my Internet is not working properly. The signal drops repeatedly after few seconds. I am trying to contact the Customer Care but they are repetedly answer the same on each call that work on your query is going on... since 4 days. My contact number is 9662539914......
Complaint comments Read comments Complaint category Broadband

GTPL - Broadband Signal Drops

User
 Mayur Gehani on Jan 19, 2015
Hello, My name is Mayur Gehani and I stay in Maninagar, Ahmedabad. From the first day of connection my Internet is not working properly. The signal drops repeatedly after few seconds. I am trying to contact the Customer Care but no one is picking up the phone since 4 days. My contact number is 9974444699. Hope you guys will act first..!!...
Complaint comments Read comments Complaint category Broadband

GTPL - poor speed

User
 amitvp11 on Jan 18, 2015
hi i got new connection of gtpl broadband and i activated plan of 600kbps-1mbps, but i hardly get 300-400 kbps speed ...kindly solve it...if it will not be solved i will discontinue my connection and choose alternative option...my user id is amitkumar103...
Complaint comments Read comments Complaint category Broadband

GTPL - POOR CUSTOMER CARE RESPONSE

User
 amitmistry140588 on Jan 17, 2015
Dear Sir, My Internet is not working since 15 Jan. I tried calling customer care and also tired to call at Vadodara office number. But all lines are showing busy. I am totally feed up with such irresponsible services. Please give me solution by today or else I would have to take strong action against such poor services. My contact number is 9979570553....
Complaint comments Read comments Complaint category Computer Hardware

GTPL - Internet is not working from last 5 days

User
 KailasPrajapati on Jan 16, 2015
Dear GTPL executive, My self pravin prajapati and my user name is also same pravinprajapati. From 12th Jan 2015 i tried to connect Internet but it is not working. Please do need full as early as possible. I am staying at Ahmedabad vejalpur. My contact no : +91 9429901905, 9428608816. Please resolve my query as early as possible....
Complaint comments Read comments Complaint category Broadband

GTPL - GTPL Setup box not working

User
 anilpatel2612 on Jan 16, 2015
Dear Sir, I had tried to call customer care but lines are so busy. I had called to my cable operator but nobody pick up phone and not getting proper services from my cable operator. Setup box is not working and continues Red and yellow light blinking. Last couple days, Setup box is not working. I am very frustrated about GTPL Service and Cable operator Service. Kindly resolve my Issue ASAP. Contact name: Shailesh Bhai Patel Contact no: 8511223360 Thanks,...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Worst Service of GTPL.

User
 poojatejwani87@yahoo.co.in on Jan 15, 2015
Dear Concern, It was happened many times service has been stopped for one to two days even after paying full advanced payment.GTPL Service of Dish TV worst then experienced in any dish TV even we have not faced such kind of worst service during cable trend.When GTPL Set box service was launched, They have promised to give best service but it is worst then before (Cable Trend)Instead cable trend was better then existing service.Which was not at all expected.We want to urge our Ministry to take some action to improve better service. If action will not be taken we will going to write our Information...
Complaint comments Read comments [2] Complaint category Business & Finances

GTPL - No Response for new connection

User
 astha society on Jan 15, 2015
Hello sir, here i want to inform you about the worst service provided by your company. i am from astha credit co. op. society, Palanpur(Banaskantha). who wants a broadband connection and getting worst answer ever get by any other company. i am providing them a cheque and all other documents and they have returned us by saying this connection is not valid.and many other respect hurting answers. the cheque no is:-606754.in favor of gtpl hathway pvt. ltd. i want a proper answer for this deed. ASTHA CREDIT CO.OP. SOCIETY....
Complaint comments Read comments Complaint category Banks

GTPL - No responce From Dealer Of Maninagar

User
 vandan pandya on Jan 12, 2015
Hello Sir I am Customer of GTPL Channel and from the last 3 days our connection in not working because our Maninagar Dealer Manish Patel had not come to take the money. We also contact him from last three days but Mob no is switch off and even contact and visited his office also but no response from them also. So Sir Kindly See in this matter it's not only Our Problem but there are more than 5 to 6 Resident have a problem from this....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Service blocked

User
 Ankits on Jan 10, 2015
My cable service is blocked from operator & no one from GTPL is listening the complain i called them many times but they always give wrong commitments & doing nothing to resolve this problem .. My subsription installments are paid till date still i am facing this issue since last 3 days please help me!...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - INTERNET NOT WORKING FROM PAST 3 DAYS

User
 hisoni001 on Jan 6, 2015
Hi, I am Hiten Radhanpura from surat. My User Id is - radhanpurambI purchased internet plan one week ago. From past 3 days internet is not working i filled complain on sunday but till now you have not resolved that issue. I want my 3 days money back or extended 3 days in our plan and let me know when are you going to resolve this issue. Your customer care executive doesn't know what issue is there and not answering properly. Is this the way you are going to treat your customer? Waiting for your reply. Thank you for your anticipation. Regards, Hiten Radhanpura +91-9328386767...
Complaint comments Read comments [1] Complaint category Broadband

GTPL - complaint about service and speed

User
 abhi shah on Jan 2, 2015
GTPL is a can't give a speed in my house and can't provide to good service . i have many problem to GTPL . my speed plan is 512 kbps but 512 speed in not open my torent link . i am many time complain in GTPL office but there is a not a give a right answer . i have 7 days in 4 days my GTPL net is off. i have a slove the problem other wise i am complain in grahak surksha ....
Complaint comments Read comments Complaint category Laptops / Notebooks

GTPL - Non availability of Broadband Connection

User
 VipulSuthar84 on Jan 2, 2015
Dear Sir, I have applied for GTPL Broadband connection. The official come to my office and confirmed for the availability of the connection and I have paid the amount as per selected plan. Their cable installer came and told that it will loose connectivity by installing normal lan cable so we have to instal fibre optic cable. But when fibre optic cable installer came he calculated that it will require almost 150 mtr cable which will be costing about Rs. 12000/- to company so the technical staff has reported wrongly to upper authority regarding this and hence the rejected our application. Now...
Complaint comments Read comments Complaint category Broadband

GTPL - problem has not solved

User
 niranjan maheshwari on Jan 2, 2015
Dear sir, My user ID is ht2652414748, my internet is not working by more than 72 hours, i were told that it will be solved in 24 workings hours, today when i called to ask about complain i were told that your complain has been registered for other reason and now it will take more 24 hours to solve it (being reason is that yesterday there were login showing in my account). one more reason told was that i have raised complain only for using internet thru router only.) Today i have been told that my internet were logged on yesterday, as i logged thru my dongle, yet if there is my login is showing...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

GTPL - My Set Top Box Not Registered at any cable operator

User
 kostirajendra on Jan 1, 2015
Dear Sir, I have purchase a set top box before 3 year ago from other cable operator of our area, Now i have problem in some Channel, I complaint for that to my cable operator, they told me my set top box is not registered to in him ID, Please provide details me for regarding that....
Complaint comments Read comments Complaint category Other

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