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GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
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GTPL Complaints & Reviews

GTPL - Not showing anything on cable TV

User
 Miul Hipara on Apr 19, 2015
From past 2-3 days any single channel is not showing.Our bills are also paid. At the time collecting bill they talk in very bad manners, start adding extra charges, ignores customer.If we late for 2 days they stop connection. Now bills are paid then also they are not showing any thing.When we try to contact there switch off there phones.If we go to there office they close early before time.Every time this happen in our area. The TV cables are working on opposite side line of home but in our line it is not working. 22, kantareshwar society, near anath ashram, katargam....
Complaint comments Read comments Complaint category TVs

GTPL - Channel signal problem

User
 Harshal19 on Apr 18, 2015
There is no complaint number to give service to customer..!once signal lost it will failed for 1days or long..!no one is there to receive phone and no one is there to hear problem..!Collecting money in advance and giving sevices to customer zero..!...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Signal is lost again and again everyday for many hours!!!!!!!!!!!!

User
 Aditya Danayak on Apr 17, 2015
We are living in Vallabh VidyaNagar and we are not getting our cable connection properly for the past week. The signal is lost for 4-5 hours from last week.The time for this is from 5-6 pm and night onwards. Please repair this as soon as possible. My Account Number is 3765198....
Complaint comments Read comments Complaint category TVs

GTPL - POOR SERVICE FROM YOUR SIDE FROM C G ROAD UNIT

User
 PARADISE CHANNEL on Apr 15, 2015
WE ARE NOT ABLE TO DO OUR BUSINESS BECUAUSE OF YOUR POOR RESPONCE EVERY TIME WE HAD TO CALL YOU AND MAIL YOU AGAIN & AGAIN WHNEVER WE ARE ASKING FOR THE HELP AND IN ANY OTHER NEEDS WE ASK FOR. HOPING FOR A BETTER CHANGE SO THAT WE CAN WORK TOGETHER TO TAKE BUSINESS MORE FURTHER. LCO PARADISE CHANNEL SPCG0008 AMAR M VAIDYA...
Complaint comments Read comments Complaint category Other

GTPL - gtpl tv channel not working

User
 rahulshah1204 on Apr 14, 2015
hello, i have a complain regarding channel not working at my place. its not working from 2 days nd i called local wendor manny more time but he is not attending call. they only attend my call when he come to collect money so beware of service. i m surfer from chennel problem . its not working after havy rain fall which accured before 2 days. kindly help me to rectify it in 24 hour o.wise i have to take action on them. rgrds,...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Wi-Fi configuration required..

User
 alpesh_vasu on Apr 10, 2015
Sir, There is a request for wi-fi router configuration daily calling to customer care 1800-419-0419. I am calling daily from 05-04-2015 morning. You can check your call recording and call timings also. Also noted complain no - (1) 567236 (on 05.04.15), (2) 571752 (on 08.04.15), Stil no any person coming for same. My customer id is - ap_216. This is very irritating situation for me. The person from whom i taken connection Mr. Aadil also not co-operating properly. After form filling never updates given. Hope GTPL is wake up for customer......
Complaint comments Read comments [1] Complaint category Broadband

GTPL - GTPL DTH TV CHANNEL STAFF

User
 PNBhayani on Apr 8, 2015
Sir, AS I have taken the GTPL set of box for My TV before 1 year back But last two month, For monthley bill collection, I have to call the Concern area person & then he will come & collect as it is responsibility of him. And another problem is that the way is talking with customer is not right sometimes he told the matter lies as I have experienced that person told me that the Sony Sic channel is allow in the package of RS 220 when I access the Sony six channel it shows that Access denied so now what to do ? Pl. Explain & many times in day, the TV shows " No Signal" &...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Bad Behavior of Staff

User
 Darshit Vassa on Apr 7, 2015
I have taken your Internet Connection before some day.Which Customer ID is: bandhav_jmrAs today we had a problem with Internet Connection, For which we had made complaint of same to the supplier from whom we have taken connection, .For Which no one have given me proper answer. and when your guy came to my office they have talk to me with very bad behavior..even they have uttered bad words to me and said me to do whatever i can.Name of Dealer here in Jamnagar: On Duty Staffnow for if you are not going to solve this matter in near 1 Hour then i am going to claim a case of Manhaani.so, Solve this...
Complaint comments Read comments Complaint category Other

GTPL - for your very poor i mean third class services

User
 Shani Babariya on Apr 3, 2015
I cant able to connect my net every night from12 to 8...i complain many times every time they said we can solve iit...then they can't able to do...what the hell are you doing all of you...i can't understand..even i cant understand. Why gtpl give very poor services to customers.....
Complaint comments Read comments [1] Complaint category Laptops / Notebooks

GTPL - CHANEL NO 592 PEACE OF MIND NOT VISIBLE IN ANKLESHWAR

User
 bkkomal on Mar 30, 2015
WE ARE HAVING GTPL CONNECTION FROM LAST 1 YEAR, THIS CHANNEL NO 592 BELONG S TO BRAHMAKUMARI (PEACE OF MIND)). IN ANKELSHWAR AROUND 70 FAMILY HAVING GTPL TO SEE THIS CHANNEL ONLY, BUT LAST 8 MONTHS THIS CHANNEL IS NOT VISIBLE IN ANKLESHWAR ONLY, THIS CHANNEL SEEN IN VADOADARA WE ARE USED TO SEE THIS CHANNEL, WE HAD ALREADY COMPLAINED TO THE CABLE OPERATOR & GTPL CUSTOMER CARE BUT THEY ARE NOT GIVING US SATISFACTORY ANSWER, I REQUEST YOU TO PLEASE GIVE SOLUTION TO THE MATTER, IT WILL HELP MANY PEOPLE TO SEE THIS RELIGIOUS CHANNEL,...
Complaint comments Read comments Complaint category Telecommunications

GTPL - Start toonami channel and other complains

User
 Swapnil Soni on Mar 29, 2015
In our state some of the kids are fan of cartoons and anime. We are requesting you to start TOONAMI on your network please. And the other is the net connection is not satisfied us. And next is why you don't broadcasting sports channel. Do you guys have any problem ?? If don't so please restart sports channel. And again please start TOONAMI. Thankyou if you will agree....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - CABLE TV NOT WORKING SINCE PAST 15 DAYS

User
 avanitalks on Mar 25, 2015
I live near Navrachana International School at Vasna Bhayli Road. I have got cable TV and since past 15 days it is not working - I have repeatedly called the GTPL person of our area who is just not responding to my complaint. I have finally decided to discontinue and lodge a complaint in TRAI also. This person is taking customers for a real ride. Even at the time of installation he was not responding and took a month to come and install and with 15 days it has stopped working. Extremely disappointed with GTPL service...
Complaint comments Read comments Complaint category Entertainment and Recreation

GTPL - not attending calls

User
 Ashish Kapadia on Mar 24, 2015
i m ashish kapadia from surat, i want a new connection of GTPL cable tv with set top box... & i have called to surat's office for atleast 10 times a day from 3 days... but no one is attending the call... i am totaly dissapointed by this kind of irresponsible behaviour from your side......
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

GTPL - broadband connection not working for the last 4 days

User
 deepansh19 on Mar 24, 2015
My user I'd is dipak405. For the last 4 days my connection is not working. I am complaining again and again but after 4 days the result is still a big zero. No one is responding your executive named amina says you do whatever u want to do. Such an indiscipline and uneducated staff you are hiring to solve customers complain.they even don't know how to speak with the customers. And above all she is not even ready to transfer my call to his senior so that I can talk to him. Such a ridiculous and worst experience I am facing . In future I m not going to use this connection any more and I would not...
Complaint comments Read comments Complaint category Broadband

GTPL - no connectivity with router

User
 dashah on Mar 23, 2015
sir, i have rrouter of tp-link which is not working now.few months ago, i registered mac id.now i request you to make my mac id free which is as under .mac id-14cc2092dd4b.thank you, dharmendra shah...
Complaint comments Read comments Complaint category Motorcycles & Scooters

GTPL - I have already submitted the amount for the month of March 2015

User
 Parthiv Mistry on Mar 22, 2015
My account no. 1027493 I have already paid the amount for the month of March 2015. On 13/3/15. But last two days we are not able to watching the t.v. due to your carelessness. I had call your toll-free number and they are told me that not any Schema are active in your account. This is ridiculous....
Complaint comments Read comments Complaint category TVs

GTPL Broadband - NON PROVIDING CONNECTION AFTER GETTING FULL MONEY

User
 vaa on Mar 20, 2015
DEAR SIR, I HAVE BEEN APPLIED FOR A BROADBAND CONNECTION IN SURAT CITY FROM M/S GTPL BROADBAND 2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPPOSITE SWAMINARAYAN MANDIR, SHAHIBAUG, AHMEDABAD-380004 DURING A IT FEB ORGANISED, IN SURAT ON IIND WEEK OF FEB-2015. AS THEIR MARKETING COMPAINGN, I PAID HUNDRED RUPEES AS TOKEN FOR A 100GB PLAN AMOUNTING OF RS. 2500/-, AND THEY GAVE ME A RECEIPT NO. 55336 IN THIS REGARDS. THEREAFTER AFTER 2 DAYS THEIR REPRESENTATIVE CAME TO MY HOUSE TO CLAIM REST OF PAYMENT, AS PER CONNECTION PLAN. I PAID RS. 2400/-TO THEIR REPRESENTATIVE, NAMED JIGNESH BHAI (MOB. NO....
Complaint comments Read comments Complaint category Broadband

GTPL - No Broadband service

User
 Aalok Parikh on Mar 18, 2015
I applied for new broadband connection on 9th March 2015 I got my connection on 13th March and on 15th March it got disconnected from that time till today there is service available even if I made complaint for this. My complaint no is 541237 I want my all payments back with my all losses due to this period of no internet service by company. My offshore clients are now frustrated as I am not able to complete my projects on time. Due to this I am facing loss of around 10k inr ruppes. I want all loss from GTPL. IF NO ACTION TAKEN AGAINST THIS I WILL SUE COMPANY TO COURT FOR REIMBURSEMENT OF...
Complaint comments Read comments Complaint category Broadband

GTPL - complaint for bad behavior from customer care

User
 Nayak Rahul on Mar 17, 2015
Today I call gtpl customer care (18004190419) .I mention all the detail and my problem about my unplugged connection which I have.then someone over there named sadhana abuse with me then I just hang up that call.its so embarrassing for me so please help me out as soon as possible....
Complaint comments Read comments Complaint category Sexual Abuse

GTPL - Held down TV CONNECTION

User
 Krupesh-_36 on Mar 16, 2015
We have a GTPL connection.code no:354148 Krupesh n shah. complaint phone is always not working or they not received call intentionally not received this has been permanently.no one is answer even they have taken two days to attend complaint.even they have ignore in complaints.this is too much. We request you to disconnect if you do not attend complain.from14/3/15, complain phone not working til today....
Complaint comments Read comments Complaint category TVs

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