GTPL Logo

GTPL Customer Care

Gujarat Telelink Pvt Ltd

C-202, 2nd Floor, Sahajanand Shopping Centre, Opposite Swaminarayan Temple, Shahibaug
Ahmedabad
Ahmedabad District
Gujarat
India - 380004

Customer Care Phone Numbers and Contacts

Phone:18002330233
 +91 79 2657 7555
 +91 79 2562 6476
 +91 261 2492 481
 +91 79 2562 6476
9, 4th Floor, Navratna Avenue, Near Ramji Mandir Temple, India Colony Road, Bapu Nagar, Ahmedabad - 380024

6th Floor, Monalisa Complex, Near Kalyan Hotel, Next To World Trade Centers, Sayaji Ganj, Vadodara - 390005

Pratiksha Complex, 10th Floor, Mahalakshmi Cross Road, Paldi, Ahmedabad - 380007

4th Floor, City Pride Complex, Behind Nalanda Hotel, Mithakhali Six Cross Road, Mithakhali, Ahmedabad - 380009

3, Kadambari Society, Near Sharda School, Opposite Jivraj Park Society, Jivraj Park Cross Road, Vejelpur Road, Jivraj Park, Ahmedabad - 380051




 
Go to GTPL:    Twitter  Facebook  Youtube

GTPL Complaints & Reviews

GTPL - NO INTERNET CONNECTION SINCE LAST 7 DAYS EVEN THOUGH SO MANY COMPLAINS

User
 rases27 on May 21, 2015
Dear sirs, i am Rasesh Ladhawala, my user ID is rases27. i have take gtpl internet connection before 8 months, but i have so much heavy internet problem since last 7 days both through direct system and through router for getting wifi connection. I have made so many complains through your toll free no-18004190419 and only one stereo type answer from GTPL i got is, , , 'complain will be solved within 24 working hours". I have made comlains to gtpl as under. REQUEST. I.D. DATED 619048 12-5-2015 622516 14-5-2015 624178 15-5-2015 626239 17-5-2015 631335 21-5-2015 I had also...
Complaint comments Read comments Complaint category Broadband

GTPL - INTERNET PROBLEM

User
 SHAHPRAVIN on May 19, 2015
DEAR SIR, I TOOK INTERNET OF GTPL COMPANY BEFORE TWO MONTH AND SINCE THEN I HAVE INTERNET PROBLEM BOTH THROUGH DIRECT SYSTEM AND THROUGH ROUTER FOR GETTING WI-FI CONNECTION. I HAVE MADE NUMBER OF COMPLAIN THROUGH YOUR TOLL FREE NO. AND ONLY ANSWER I GOT IT WILL BE SOLVED WITHING 24 HOURS. NOW I AM COMPLETE FED UP AND REQUEST YOU TO REFUND MY AMOUNT OF RS. 2500/-...
Complaint comments Read comments Complaint category Internet Services

GTPL - Such a disgusting service by Vadodara local TV cable Operator (Vraj Cable - Subhanpura)

User
 dineshgajjar01 on May 19, 2015
Such a disgusting service I have ever got. Paid 220 advance before 14 days and also paid 250 rupees hidden charges for transfer fee (do not know why this charges?) and still didn't get connection. I am already using GTPL tv cable and just changed my house from another society to this Subhanpura area... GTPL should take action against this operator. I have met few GTPL tv cable customer from this operator and came to know that they all are get this type of worst service. Few have already move to dis connection from this tv cable just due to bad service....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Connectivity Problem

User
 mjv100000 on May 18, 2015
KHII_JND This is my ID.I had been connected with GTPL since it started in Junagadh. There had been always complaint regarding your technicians who are here to solve the technical matter. They are not responding nicely nor they are cooperative. They are not picking phone before 10am and after 7pm. Call center are busy always half hour. we as a businessman are not free to do all this stuff. If you can provide uninterrupted service or your technician staff gives us mannered answers, then we are happy to have ur connections. Kindly tell ur staff to cooperate with us or else give back our advance...
Complaint comments Read comments Complaint category Broadband

GTPL - no signal in my television fromone week ago

User
 ruprekha on May 16, 2015
I m ruprekha waghmare from nagpur here from one week gone their is no signal in my television so many time I call cable operator but they doesn't give any response . So kindly help me and solve my problem . Thank U...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - refund not received

User
 bhagvtprasad v raval on May 16, 2015
On Sunday, 12 April 2015, 12:57, Bhagvatprasad Raval wrote: hi... not received refund of broadband so far. services terminated and stop by GTPL. arrange to send the refund immediately. we have opted for another provider written complaint is already sent to GTPL ... thanks: B.V.Raval Mo : 9376178449...
Complaint comments Read comments Complaint category Broadband

GTPL - Broadband Connection is not working

User
 jayakrishnangounder on May 16, 2015
HI there, Myself Jayakrishnan Gounder having broadband internet connection with GTPL. It has been 6 days still they are not able to provide me the connection (getting 651 modem error). I paid entire money for 6 months in advance.I called their customer care many times, but of no use. They used to make fake promises that the problem will be solved within 24 hours but it took almost more than 130 hours but problem still not solved My current complaint id is 623049. White other complaint ids for same complaints are 621289, 617929, 6164017. Please solve my problem...
Complaint comments Read comments Complaint category Broadband

GTPL - No network

User
 mr.cricketer on May 14, 2015
Its kindly i inform you that gtpl no network todays morning ..when i call on office that his number always on waiting so we cant able to contect cable opreter ..our opreter is MITRA CABLE VISION and his customer care no is 9925118887 ...gtpl network ...thank you...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

GTPL - Dis connection and Refund

User
 SachinGandhi92 on May 14, 2015
Hi Team, I want to dis-continue gtpl Internet service on my id sachin51. I started service before around 3 months with subscription worth Rs 3499. But now as the service is not well and i am totally unsatisfied with GTPL just wanted to tell you disconnect the Internet and refund my remaining money. Its been more than 6 months and no revert from you people.If you don't want to serve your customer then do inform so i can find another way to solve this out. NOTE: I WAS NEVER INFORMED THAT THE AMOUNT I PAID IS NON REFUNDED KIND. EVEN NON-REFUNDED WORD IS NOT THERE ON RECEIPT. DO NEEDFUL!!! Sachin...
Complaint comments Read comments [1] Complaint category Broadband

GTPL - BROADBAND CONNECTION DROPS OUT CONSTANTLY

User
 Monty Gehani on May 12, 2015
Dear Mr. Annirudhsinh Jadeja, This is in connection with GTPL Broadband which I have subscribed since January 2015. After this subscription to till date more than 30 times our connection has been disturbed. Every time we contact customer care to solve our complaint they tell us to wait for 24 hrs to get it resolved because there is LINE PROBLEM IN OUR AREA (i.e Maninagar Area, Ahmedabad). This is the repetitive sentence we hear it from your customer care unit. The names of the customer care unit members are: Amina, Ramesh Gadia, Deepak Chauhan, Kuldeep, Bhavesh Panchal, Varsha and Mr. Ronak...
Complaint comments Read comments Complaint category Broadband

Gujarat Telelink Pvt Ltd - Connection Shifting Request (165396) not done after 40 days.

User
 Suritkumar Patel on May 11, 2015
Hi, GTPL Request No: 165396 GTPL ID: suritpatel22 Request Date: 5-Apr-2015 Aging Days: 40 GTPL Customer Care & Technical teams are never resolving complain/Request on committed time Today almost 40days are completed after I am shift from ā€œDā€ block to ā€œFā€ block in same society. But still my broadband connection is not move, So many time call to Customer Care team for resolve this request but every time they are given repeated answer our technical team will call you. But no one call back to me. I had talked with Team leader Doli, Rupal Jain & Path regarding my request...
Complaint comments Read comments Complaint category Internet Services

GTPL - stopped internet avery day

User
 jay goti on May 8, 2015
i ragistered many times complaine in your customer care about stopped workworkiworkingworking mymy ininternet but they give pour responce avery time the. solve my problem after 2 days and the this problem is accur after 1 day internet is running for only one day. my user id (kanu r goti)...
Complaint comments Read comments Complaint category Business & Finances

GTPL - internet connectivity

User
 Manan503 on May 8, 2015
my id is Manan503. i had a problems with gtpl broadband. Internet is stop working five to seven times in a last week and today it is completely stop. i try to complain on toll free number but it is not connectred then i try on landline but no one received. pl do needfull as soon as possible. my contact no. 094274 08894...
Complaint comments Read comments Complaint category Home & Garden

GTPL - Pls think five times before contract with GTPL Broadband Services

User
 shail patel on May 5, 2015
i had a problems with gtpl broadband. Internet is stop working five to seven times in a month and they took tow to three days for services. when i called at 1800 number for complaint they took it but while i said to i need to talk with manager they replied manager is not here and i will give you call in an hour but in my contract i never ever get any single call from gtpl. my advice for customer who is planning to get broadband pls dont get contract with this shit company bcoz of their services. i paid for 1MBPS and never get the speed of that. but i get btwn 100 to 300KBPS speed. Advice...
Complaint comments Read comments Complaint category Broadband

GTPL - regular inturruption in broadband connection

User
 shivamsecurity_vrl on May 5, 2015
res sir, since last one week i am not getting connection of broadband smoothly. so many times i have called your local person regarding my complain but i am not getting satisfactory reply. i have also complained to your customer care services. when ever i complain them they tell us it will be sort out in 24 hours. i think u dont know the value of 24 hours in such a time.i am surprised u take 24 hours to solve an individual problem it is like a joke.so find needful and solve my problem as earliest....
Complaint comments Read comments Complaint category Other

GTPL - not satisfied from your service ......(User ID: jaymin16)

User
 jaymin16 on May 3, 2015
My user id: Jaymin16, from last 3 months I am suffering connectivity problem...I m doing share trading business...Everyday I have to complaint for net disconnet problem ...but no proper solution from your side and some time I am suffering big loss in my share trading business...so please do need full action for proper connectivity...and give me compensesion for three months dificulties... Thanks, Jaymin Shah...
Complaint comments Read comments Complaint category Stock Market

GTPL - GTPL not intrested in solving my problem

User
 Ankit Saliya on May 2, 2015
Their net goes down every 2-3 days. last month(April), I have requested them so many time to check my line and get problem sorted. but all they did was nothing. it's been 3 months and still every other day my net goes down. I feel like I have donated my money to some begging company run by some people who are careless. I have attached photo where you can see how often i have registered complaints. To make it worse, sometimes they'll not register my complaints saying "our line is down in your area so we cant take your complaint". This also happened 4-5 times last month....
Complaint comments Read comments Complaint category Broadband

GTPL - connection problem of my Broadband connection

User
 Ramanath Pandey on May 1, 2015
CONNECTIVITY problem since I renewed my pack of GTPL broadband SINCE last 2 DAYS, MY INTERNET IS NOT working. It indicates error 651. I made complain several times but no action has been taken to resolve this problem. I request you to do needful at earliest. I am fed up with the service of GTPL broadband since I taken new connection. my user name is user name:shree_402 Billing Address-402 Avani Residency, near Geri compound, Opp Shivanjali Society, Gotri Road, Vadodara-390021 Router:Intex MAC: C83A351C7FCO Registered mobile no is 9998281366 Name: Ramanath Pandey(R Pandey) Ramanath...
Complaint comments Read comments Complaint category Broadband

GTPL - ISP Not responding frequently

User
 Asim T'orreto on Apr 29, 2015
My network has been cut off atleast 20-30 times frequently since subscribed more than 4 hrs each time and that also during night often when the speed should be high as I have taken the daynight plan. I think I have wasted my money for such a rubbish service. Even the customer care no. is busy all the time. I insist you to reply as quickly as possible with satisfactory steps. THANK YOU...
Complaint comments Read comments Complaint category Broadband

GTPL - GTPL BROADBAND

User
 MONUKRISH on Apr 28, 2015
HELLO I HAVE 60 G.B PLAN OF BROADBAND CONNECTION. IT GOT OVER IN JUST 4 MONTHS AND THE VERY WORST PART IS THAT YOUR SOFTWARE SHOWS THAT WITHIN 2 DAYS 40 G.B IS CONSUMED. IT IS NOT POSSIBLE IF I DOWNLOAD BIG BIG MOVIES. CAN SOME ONE GIVE ME DETAILS OF SITE WHICH CONSUME SO MUCH G.B IN JUST 2 DAYS 4TH AND 5TH APRIL. I THINK IT IS BIG BIG FRAUD AND CHEATING IS DONE WITH THE CUSTOMER. MOREEVER, CUSTOMER EXECUTIVE WAS NOT READY TO REGISTER MY COMPLAINT. SO PLEASE ADVICE ME ABOUT WHAT TO DO NEXT... MONIKA...
Complaint comments Read comments Complaint category Broadband

Share this page with others

  
  

Recently Discussed

8 days ago
GTPL
Dis connection and Refund
10 days ago
GTPL
BroadBand not working
18 days ago
GTPL
Speed Slow Issue
25 days ago
GTPL
GTPL Broadband stop working Everyday
GTPL
slow speed