Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

i took a broadband connetion 1st month it was good but then it started getting worse, now i have much slower speed compared to my plan and in a week i have to call in customer care 4 to 5 times for restoring my connection and even to connect to custuomer care i have to 50 time and then it may connect. Its better to not have a net connection if this is the sevice. worst servicce on the earth. it shold get a world record to irritat and...

I took GTPL Internet service of 4mbps plan for 300 Gb on 5th of august, 2014. But from the first day i am having problems with the connection. The net disconnects every other day and remains disconnected for few days. I have talked to the local service provider for this but still the problem has not been solved. He gives excuses and fault about the router i have, but i used the Internet cable directly with laptop but still there is problem...

Namaskaar !!
Very sad and soory to say...but its very true ..that...as a customer o[censored]r GTPL broadband service, i`ve been suffered a lot thro` out the year.
Very frequent and repeted problems ofdis-connectivity and needed regular complaining is very bad for GTPL`s credential image and painful to customers too.
Due to such kind of errors some tmes i have really bared very huge losses in my business.
I hereby express...

Dear sir, I am regularly paying my cable rent. But cable operator not solve my problem regarding some of the channels not coming even after paying full rent. Also please note that in our society another cable operator also serves connection of gtpl. And its service is also good. Our existing cable operator not providing noc for change of service provider. Request to do the needful for the same....

Hi, I m Daxesh Desai. I have applied for new cable connection on 5th Aug with required documents to local agent for gtpl set top box. But today is 21th Aug and still I have not received set top box. If you are not be able to provide the service, kindly
My address is
34, Avadhtirth flat
near jantanager crossing
ghatlodiya
ahmedabad...

Sir, I, Hitesh Bhattacharya have taken GTPL Broadband Plan last month after paying Rs.2500/- in advance. But unfortunately for last 7-8 days I haven't received Internet connectivity. I called your customer case 3 to 4 time but till date no body has visited my place. My user ID is hitesh404. You are kindly requested to solve this problem as earliest....

Dear Sir, I have put an application on 4th july, 2014 that because of shifting to mumbai we need to close your broad band service So kindly refund my balance money. Actually, we take broadband service from GTPL on 17/12/2013 and pay 3 years connection money Rs. 12, 700 in advance. After 6 months I need to shift to mumbai so I contacted GTPL to close this connection and refund my balance money. they suggest me to put an application...

My self KRUNAL THAKAR, 3rd Floor Ganesh Complex, Sultanpura Desai's lane, Baroda. I have given Ch to your service man on 15th of AUG 2014, after that just cable was there till date. ch no. 000003 HDFC BANK 15th AUG 2014...RECEIPT NO. 17368. NAME OF SERVICE ATTENDER KAMLESH SOLANKI. pls do the needful AEAP....

Hello I m from gurukul road last five days and channels not coming and subscibers are not recieve call also my main complain is that if channels not coming it is ok but atleast u should answer the customer call and this is your bogas service . I knw I complaint it is waste of my time.u can close the channels abt 10 days bt atleast u answer one time ...our subscribers office near asia school drive-in road ....

Hello, My name is Meet Banker and I am living in Chandkheda area.I am paying 250rs/month for my subscription but from last 2 days channels are not coming and my cable operator is not answering the phone so what should i do? Hope, you would response soon thanking you...

dear sir i am using yr broad band plan since about 1 mo. but in this period many times i am not getting continuous service by u. i request u to extend my validity of given duration acc. to yr failure to provide net services so i can use my data for which i had paid my money my id is drdspatel at MODASA...

Name- ashvinbhai bhagvanjibhai bhanderi
Mo. No. [protected]

Address- 406, samarth apt., opp. Ramji mandir, jalalpore, navsari- 396421 (Gujarat)
Payment made to gujarat telelink pvt. Ltd.- rushikesh apt., ground floor, jalalpore road, navsari- ph. No.[protected]

Payment details-
1) date- 23.04.2014 vide receipt no. 8875 for rs. 500 indicating connection charges
2) date- 25.04.14 vide...

ERROR 04: This Service is blocked, please call customer care!!! ser Num:24659 Card inner ID : 29896859 PARTH CABLE... [protected] parth cable is not provide services for tv settop box...its not answring the call of customer......

id rekha_205,


last one month my net speed didn't work according to my net plan, although i have 10mbps speed, but what is the benefit of that speed, if i have no connectivity and net speed drops and moves like snale...

I already complain about this many times and call unlimited times, which gone in dust bin of GTPL...

So, kindly do the needful on urgent basis for the speed up of...

I have GTPL plan 60 GB of 4mbps, but the speed test is very slow.I cant talk via Skype clearly, even i want to do also the automatic connection when i open my laptop, also i want to do convert my laptop via WI-FI., so plz help me, and regards me THANKS KINJAL ZAVERI...

I am using GTPL Internet Connection since last 2 months but after every 15 days there is some kind of connection problem and my internet didin't work for 1 or 2 days and i have to do compalin again again.i have to call customer care very frequently and have top waste my money and time both.I have 1 year subscriptiopn and already paid all money inspite of that connection lost very frequantly.i told it before it also and i want peramnant solution...

Dear Sir,

My cable operator has installed GTPL setup box in my home before 6 month, but He ahs not informed that it is ilegal set up box. and now my setup box is stoped by GTPL and my operator not ready to change setup box so I am not able to watch TV from one months. I request you to support me.

My setup box Sr.No is [protected]

Thanks,
Mahendra
[protected]...

Zee Network new channel launched 2 months back but yet not available on your GTPL Set Top Box. 1.Your GTPL Rep. Kutch Representative Mr. Shailesh is not responding since 5 to 6 days. 2. Your Customer Care No. [protected] is continously Busy and if call received then keeps on hold for long time. 3. Your Nodal Officer No. Mr. Bhavesh Bera has hoisted Land Line No. which is incorrect. 4. Rest of the above No. given in your Official...

Hi team, I am facing issue with Internet since last 7 days, also i have logged call with GTPS support team but no luck they are closing tickets without checking or confirmation with client. This is very ridicules service provided by GTPL and also while asking for escalation contact they are providing nodle officer number, which is not exist also same is still reflection in their website. So I don't do anything not to escalate to any...

I m a user of gtpl hd set top box. And i am not receiving good survice from it. For that i had try to call our areal service man. But he never even responce to my calls. 3 to 4 hrs there is no signal on tv. I am so disappoint with this service. I am kindly request you to help me with solving this problem of mine. And every day 11PM to 7 AM no signal show. my provider name 'Khodiyar world vision' near Ratnpura, vastral, Ahmedabad....