GTPL — Broadband Connection is not working

Address:

Ahmedabad, Gujarat

HI there, Myself Jayakrishnan Gounder having broadband internet connection with GTPL. It has been 6 days still they are not able to provide me the connection (getting 651 modem error). I paid entire money for 6 months in advance.I called their customer care many times, but of no use. They used to make fake promises that the problem will be solved within 24 hours but it took almost more than 130 hours but problem still not solved My current complaint id is 623049. White other complaint ids for same complaints are 621289, 617929, 6164017. Please solve my problem