GTPL Broadband — Router configuration

Address:

Ahmedabad, Gujarat

I paid 6 month advance for Broadband connection. When sales person come to my place for document I told him that I have wifi router but it is not with me today than he told me that let's start connection for your laptop and when you get router raised complain to set up router our engineer will do. Now when I compalin to set up router on Sturday 22nd Aug they told will send some one to set up your router. no one come yet to fix router, I called today GTPL customer care they told that will not set up your router unless you buy it from GTPL. you have to do it on your own. I told them I don't know how to set up router so please send some one but they said not possible. I ask for refund and they even hang up call. GTPL is not providing services and behavior is also not good, their support team is very cheap they don't know hoe to reply customer.