GTPL — Dissatisfied with Customer care team Mr.Prashant & Sales Person Mr.Rajnish & Iqbal Surat Sales.

Address:

Surat, Gujarat

One of dissatisfied Service manager and CC working team. 6th jan. i have given chq. For internet broadband plan. Sales person IQBAL committed that your internet will be active within 7 days. today it has been 22 jan. but till not active. each day i called ahemdabad CC team but after waiting of 30 minute, able to talk with CC team till the time any one have to listen busy tone.. That much time, every time need to wait whenver i called. as GTLP big name in market but not having CC team who can respond quickly. Technical person visited my home for connection but not able to solve the issue & informed me that i will receive call from ahmd CC team then he went away from my home. i asked his number but he refused. then no one call me. So after getting frustrated from GTPL, i sent email for REFUND BUT HAVE NOT REVERT YET. DISAPPOINTED FROM GTPL BROADBAND . FOR GTpL BROADBAND never recommend to any one who lived in sudama chowk n motavarachha area at surat. Regards, Krunal [protected]