[Resolved]  GTPL — GTPL Broadband not working since last 6 days

Address:Anand, Gujarat

I am having GTPL broadband connection in Vallabh Vidyanagar, Gujarat with user ID (ddpatel13). My broadband is totally dead since last 6 days. I have registered my complaint with customer care (id: 395472), and I was told that your request will be served within 24 hours. After that daily I have called the customer care so many times, but getting same response that there is some technical problem and it will be solved very soon.I am not getting any firm response nor I am seeing any action being taken. My work has been affected since one week and I am very much frustrated with the service.Please help me by solving my issue, or let me know whether I shall change my internet service provider.
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Aug 14, 2020
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    Hathway / Gujarat Telelink [GTPL] Phone
    +91 79 2657 7555
    +91 79 2562 6476
    Hathway / Gujarat Telelink [GTPL] Address
    C-202, 2nd Floor, Sahajanand Shopping Centre, Shahibaug, Ahmedabad, Gujarat, India - 380004
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